Savannah Nixon
Hawkinsville
Summary
Dynamic and reliable professional with a strong background in customer service at Ace Hardware. Proven expertise in money handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for maintaining a clean and organized environment while effectively collaborating with team members to meet business needs during peak hours.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Ace Hardware
05.2025 - Current
- Maintained accurate cash drawer, ensuring balanced registers at shift end.
- Assisted customers in locating products and offered recommendations based on needs.
- Collaborated with team members to create a welcoming store environment.
- Implemented best practices for maintaining cleanliness and organization in checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to changing demands during peak business hours to enhance service delivery.
Waitress
Metropolis Grill
05.2024 - 08.2024
- Assisted in managing tables to ensure timely service and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and balanced cash register at end of shifts.
- Adapted quickly to changing priorities during peak hours to enhance efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Bleckely County High School
Cochran, GA05-2022
Skills
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Team collaboration
- Cleaning and sanitizing
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- Issue resolution
Timeline
Cashier
Ace Hardware
05.2025 - Current
Waitress
Metropolis Grill
05.2024 - 08.2024
High School Diploma -
Bleckely County High School