Savannah Spence
Pooler
Summary
I'm a resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. I am very detail-oriented and truly want to see the team succeed. I have strong organizational skills, and I can handle working on multiple projects simultaneously. I am very quick to learn new systems, and enjoy interacting with clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Thompson Chiropractic & Wellness Center
Savannah
01.2026 - Current
- Greeted patients and managed front desk operations, ensuring a welcoming environment and efficient service.
- Handled patient inquiries and provided detailed information on services and treatments to facilitate informed decisions.
- Scheduled appointments using electronic health record systems for efficient patient flow.
- Organized patient files to ensure accurate records and compliance with regulations, supporting seamless operations.
- Processed patient payments and managed billing inquiries promptly and accurately.
Postpartum Doula
Self-employeed
Savannah
10.2023 - Current
- Facilitated postpartum care, guiding mothers through recovery process.
- Educated patients on breastfeeding and provided lactation support.
- Monitored health of mothers and babies post-delivery, offering tailored guidance and support.
- Provided emotional support to new mothers, enhancing their confidence during postpartum period.
- Managed various administrative tasks to support LLC operations.
- Facilitated patient referrals to specialists for advanced pre- or post-natal care
Personal Assistant
Amy Thompson
Savannah
05.2025 - 01.2026
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept detailed track of household and maintenance inventory and schedules.
- Assisted with diverse special projects to support team objectives.
Private Nanny
Amy Thompson
Savannah
01.2017 - 02.2019
- Led indoor and outdoor activities to entertain and occupy children.
- Built positive and nurturing environments to support child social and emotional growth.
- Regularly traveled with family to help with vacation activities and childcare.
- Transported children to and from activities using personal or family vehicle.
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
- Instructed children in basic skills and vocabulary during interactive play sessions.
Manager
Clothes Mentor
Savannah
01.2016 - 01.2017
- Managed and motivated employees, fostering productivity and engagement in daily operations.
- Recruited, interviewed, and hired employees, implementing mentoring program to enhance feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained organized and safe environment, ensuring comfort and security for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Birth And Postpartum Doula Certification - Doula
Madriella
Online10-2023
Associate of Applied Science - Business Administration
Illinois Central College
East Peoria, IL05-2014
High School Diploma -
Richwoods High School
Peoria, IL05-2012
Skills
- Front desk operations
- Office administration
- Time management
- Multitasking and prioritization
- Organizational skills
- Team collaboration
Certification
- Birth and Postpartum Doula Certification
Timeline
Receptionist
Thompson Chiropractic & Wellness Center
01.2026 - Current
Personal Assistant
Amy Thompson
05.2025 - 01.2026
Postpartum Doula
Self-employeed
10.2023 - Current
Private Nanny
Amy Thompson
01.2017 - 02.2019
Manager
Clothes Mentor
01.2016 - 01.2017
Birth And Postpartum Doula Certification - Doula
Madriella
Associate of Applied Science - Business Administration
Illinois Central College
High School Diploma -
Richwoods High School