Savannah Stafford
Woodstock
Summary
Driven and passionate professional with a proven history in billing and administrative roles at Drew Eckl & Farnham. With skills in invoice processing and a commitment to outstanding customer service, I’ve built a reputation for time efficient reliability and effective problem-solving. My ability to juggle multiple responsibilities has not only enhanced operational efficiency but also elevated client and colleague satisfaction. I’m eager to continue learning and growing in my career, bringing my strong work ethic and quick adaptability to new challenges.
Overview
4
4
years of professional experience
Work History
Billing Assistant/Administrative Assistant
Drew Eckl & Farnham
03.2024 - 11.2024
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Produced and mailed invoices, payment reminders, and financial notices.
- Worked closely with the accounting department to ensure timely and accurate posting of client payments.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Teaching Assistant
The Goddard School For Early Childhood Development
12.2023 - 03.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Nanny
Nannylane
01.2023 - 09.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Coordinated playdates and outings to meet children's physical and social needs.
Teacher
Steady Sprouts Preschool
07.2022 - 10.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
Server
Merrill Gardens
05.2022 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Sales Associate
Charlotte Russe
11.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Cafe Worker/Playground Worker
Hotwheels Skate Center
10.2020 - 11.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Cleaned and straightened work areas to maximize productivity and safety.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate Degree In Nursing - Nursing
Chattahoochee Technical College
Marietta, GAHigh School Diploma - Education
The American Academy
Salt Lake City, UT10.2021
Skills
- Accounts receivable experience
- Payment tracking
- Deadline oriented
- Invoice processing
- Accuracy and precision
- Invoice generation
- Billing software
- Research skills
- Customer service
- Problem-solving
- Multitasking and organization
- Team collaboration
- Customer engagement
- Administrative support
- Reliability
Timeline
Billing Assistant/Administrative Assistant
Drew Eckl & Farnham
03.2024 - 11.2024
Teaching Assistant
The Goddard School For Early Childhood Development
12.2023 - 03.2024
Nanny
Nannylane
01.2023 - 09.2023
Teacher
Steady Sprouts Preschool
07.2022 - 10.2022
Server
Merrill Gardens
05.2022 - 07.2022
Sales Associate
Charlotte Russe
11.2021 - 05.2022
Cafe Worker/Playground Worker
Hotwheels Skate Center
10.2020 - 11.2021
Associate Degree In Nursing - Nursing
Chattahoochee Technical College
High School Diploma - Education
The American Academy
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