Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Savannah Williams

Waycross

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. I thrive on positivity showcased through creativity, and always seek to brighten someone's day by extending optimism and an excellent work ethic.

Overview

7
7
years of professional experience

Work History

Front of House and Drive Thru Cashier

Einsteins Bros Bagels
Atlanta
09.2024 - 03.2025
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Performed opening duties such as setting up registers with required supplies for shift operations.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Greeted patrons, speaking clearly to take orders and give details about food items.

Beauty Advisor

Sephora
Waycross
05.2018 - 02.2019
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Computed purchases and received and processed cash or credit payment.
  • Ensured that all displays were neat and organized at all times.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Updated customer records in database software program accurately.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Recommended complementary products based on guest interests or items selected for purchase.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Administered special promotions such as discounts or loyalty rewards programs.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Finalized purchases and processed payments.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.

Education

Bachelor of Arts - Theater Arts

Oglethorpe University
Atlanta, GA
05-2018

Skills

  • Customer relationship management
  • Product recommendations
  • Detail-oriented
  • Hospitality and accommodation
  • Team leadership
  • Multitasking and organization
  • Friendly and outgoing
  • Professional demeanor
  • Verbal communication
  • Effective customer upselling

Affiliations

  • Tattoo artistry
  • Drawing, painting, and sculpting
  • Special effects, prom, and wedding makeup
  • Acting and singing

Languages

Spanish
Limited

References

References available upon request.

Timeline

Front of House and Drive Thru Cashier

Einsteins Bros Bagels
09.2024 - 03.2025

Beauty Advisor

Sephora
05.2018 - 02.2019

Bachelor of Arts - Theater Arts

Oglethorpe University
Savannah Williams