SCARLETT ROSE

• Managed executive calendars and scheduled meetings for senior leadership.
• Managed daily invoices, reports and proposals.
• Assisted in developing policies and procedures pertaining to office administration matters.
• Developed effective filing systems for easy retrieval of information when needed.
• Prepared and organized documentation for board meetings and presentations.
• Supported project management by tracking timelines and deliverables.
• Developed filing systems to enhance document organization and retrieval.
• Maintained confidential records and files related to executive operations.
• Monitored incoming emails and responded accordingly in a timely manner.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.

• Directly supported the Vice President of engineering and three executive-level mechanical engineers in their day-to-day functions. This included client correspondence, scheduling, calendar management, and national/international travel accommodations and transportation.
• Expertise from this role includes processing incoming case file materials, proofreading expert reports, and preparing file disclosure for litigation.
• Provided exceptional customer service to clients by offering continuous communication via email, phone calls, and in-person conversations regarding scheduling, billing, invoices, inspections, and case materials.
• Managed all building vendor communications, payments, scheduling, and accounting.
• Processed and managed all data entry for time keeping, client expenditures, and expense reporting.
• Processed $30k+ in monthly billable expenses. Managed invoice and billing issues and disputes.
• Assisted with onboarding through creating security/system access, offering admin training, providing new employee tours, and regular meetings with new hires until the employee was comfortable in their new role.
• Facilitated venue selection, budget management, catering management, and event coordination for all company outings including but not limited to holiday parties, birthdays, annual retreats, etc.
• Communicated with clients and vendors to facilitate smooth operations.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Managed daily invoices, reports and proposals.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Took detailed notes in meetings and disseminated information afterward.
• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Updated and implemented administrative and executive support policy changes and monitored effects.

• Provided exceptional customer service to the public and vendors by providing continuous communication via email, phone calls, and in-person conversations regarding invoices, court hearings, jury duty, and transcript requests.
• Processed and paid 25-50 interpreter invoices weekly.
• Input all records into the employee personal system.
• Assisted with 400-600 Jurors weekly by rescheduling, collecting documentation, checking in, and escorting individuals to their destination.
• Contributed to high profile trials by assembling questionnaires and managed juror placement.
• Maintained all conference room scheduling and maintenance requests for the building.
• Assisted with onboarding by assembling starter packets, giving new employee tours, and provided them with weekly check ins until the employee was comfortable in their new role.
• Supported the Court Executive in accomplishing various human-resource-related activities, including but not limited to benefit explanation, performance management, corrective actions, and recruitment.

Minor in Business Administration