High-performing sales and account management professional with more than 35 years of experience driving growth, developing strategic customer relationships, and delivering workforce solutions across the transportation, logistics, and staffing industries. Proven success in national account management, territory expansion, and process improvement. Recognized for building trusted partnerships, solving complex customer challenges, and cultivating an extensive network within the transportation sector. Seeking an opportunity to leverage deep industry expertise and established relationships to accelerate growth and build lasting partnerships.
Work History
National Account Manager
5 Years 7 Months
TransForce | 01.2021 - Current
As a National Account Manager, Responsible for managing a book of business consisting of multiple national-level clients with an average combined revenue of over $20 million and consisting of over 1,000 combined locations throughout North America
Responsible for negotiating & executing Master Service Agreements with C-level executives
Building and maintaining relationships with all levels of the organization to increase sustainability and growth of revenue as well as gross profit margins
Member of the Sales Advisory Board
Regional Sales Manager
2 Years 10 Months
TransForce | 03.2018 - 01.2021
As Regional Sales Manager, my focus is maintaining and growing relationships with current book of business to ensure year-over-year growth and expanding the footprint in the marketplace
Incorporate a consultative approach with clients and prospective clients in an effort to provide the highest level of service and a true partnership that will be prosperous for both TransForce and our clients
Responsible for assigned territory of AL, FL, GA, NC, SC, TN as well as current clients' branch growth throughout the country. Revenue totals of $5 million annually within the Region
National Account Manager
2 Years
Airgroup | 03.2016 - 03.2018
Collaborated with the owner to expand the national account market share throughout the Southeast.
Call on organizations who utilize expedited freight and same day delivery services. Industries supported include, but not limited to: event and trade show, marketing and promotions, medical and healthcare
Uncover client pain points and needs other than cost to deliver a value proposition
Regional Sales Manager
11 Years 2 Months
Universal Traffic Service | 01.2005 - 03.2016
Served as individual sales contributor, engaging manufacturers, distributors, and importers to deliver strategic supply chain management solutions
Incorporated a consultative sales methodology with each client engagement to ensure the highest level of client satisfaction in service delivery
Maintained $400,000 to $700,000 profit levels, equating to an approximate 30% profit margin
Achieved above 90% client retention rate
Account Representative
4 Years 6 Months
Jevic Transportation | 07.2000 - 01.2005
Provide niche transportation and supply chain management solutions by encompassing an operating model that allows for customized solutions for the client
Sold value-added services through the largest fleet of heated trailers in the country
Responsible for securing new business and maintaining current relationships throughout the greater Atlanta market
Sales/Operations/Management
15 Years 1 Month
Overnite Transportation | 06.1985 - 07.2000
Began as a part-time dock worker in Chattanooga, TN and advanced through the ranks
Relocated to Harrisburg, PA for a full-time position with a promotable opportunity
Selected for the Management Training Program while in Harrisburg
Responsible for weight & inspections while completing the program
Earned several promotions to Office Manager, Operations Manager, Terminal Manager, and Sales
Each promotion required relocation to a larger facility. Managed sites in Springfield, MO; Charlotte, NC; Fort Myers, FL; Decatur, AL; and Atlanta, GA.
Provided leadership while in Operations Management to up to 200 exempt and non-exempt employees
Selected to compose a customer service training manual for the Southeast and assisted in writing a management training manual for the company
Successfully launched new facilities in Alabama, Texas, and Florida, which included hiring drivers and staff
Skilled in Labor and Union negotiations
Worked in an individual sales contributor role for the last six years
Education
No Degree - Business
University of Tennessee - Chattanooga | Chattanooga, TN
Skills
Account management
Consultative selling
Client relationship building
Solution selling
Pipeline development
Revenue growth
Supply chain optimization
Contract negotiations
Pipeline development
Pipeline management
Negotiation strategies
Team collaboration
Client service
Issue resolution
Accomplishments
Active member of:
Georgia Motor Trucking Association
Florida Trucking Association
Tennessee Trucking Association
Texas Trucking Association
Truckload Carrier Association
National Private Truck Council (current member of the Safety Committee)
Certification
Certified Transportation Professional (CTP) - National Private Truck Council (2022)
Graduate of the Private Fleet Management Institute - PFMI (2022)