Scott Dickerson
Watkinsville
Summary
Dynamic and dependable professional with a strong background in customer service at George Theater Company. Recognized for fostering teamwork and maintaining a positive atmosphere while efficiently managing cash transactions. Adept at problem-solving and time management, ensuring a seamless experience for customers and colleagues alike. Committed to continual improvement and excellence in all tasks.
Overview
6
6
years of professional experience
Work History
Floor Staff Member
George Theater Company
06.2019 - 04.2021
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
- Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
Crew Member
Five Guys
11.2021 - 01.2024
Salad/ Morning Prep
De Palmas Italian Cafe
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Salad/ Morning Prep
De Palmas Italian Cafe
01.2024 - Current
Crew Member
Five Guys
11.2021 - 01.2024
Floor Staff Member
George Theater Company
06.2019 - 04.2021
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