Scott Hill
Pavo
Summary
Dynamic and results-driven with extensive experience at Woodstack BBQ Tavern. Proven track record in customer service and team collaboration, enhancing guest satisfaction and increasing sales revenue. Skilled in time management and problem-solving, adept at training staff and optimizing operations to ensure compliance and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Woodstack BBQ Tavern
Randy Decoudre
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager on Duty
Woodstack BBQ TAvern
11.2023 - 01.2025
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Managed staff schedules, optimizing labor efficiency during peak service hours.
- Trained new employees on service standards and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to maintain quality standards and timely meal delivery.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
Education
High School Diploma -
Quitman High School
Quitman GA06-2021
Skills
- Customer service
- Team collaboration
- Time management
- Friendly, positive attitude
- Problem-solving
- Dependable and responsible
Languages
English
Full Professional
Timeline
Woodstack BBQ Tavern
Randy Decoudre
01.2025 - Current
Manager on Duty
Woodstack BBQ TAvern
11.2023 - 01.2025
High School Diploma -
Quitman High School