Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Section name
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Scott Leonardo

Hiawassee

Summary

Highly skilled and results-driven Operations Manager with 15+ years of experience in overseeing daily operational activities and strategizing process improvements to ensure all employees complete tasks on schedule. Proven expertise in leading cross-functional teams, improving team performance through innovative management techniques, implementing strategic initiatives, and leveraging technology to streamline operations.

Overview

28
28
years of professional experience

Work History

General Sales Manager

TMBC
05.2024 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Increased sales by $4.5 million in 2024 and made the top ten in sales for the company for the first time
  • In 2025 turned around service dept. to making more profit in the first months of the year than last year
  • Up in sales for 2025 by $900k than last year

Fixed Operations Director

One Water Marine
12.2021 - 03.2024
  • Implemented inventory control systems to maintain adequate stock levels while reducing carrying costs.
  • Reduced overhead costs without sacrificing quality through careful vendor selection and negotiation strategies.
  • Directed fixed operations of 7-member group, driving services excellence, implementation of new programs and attainment of sales objectives in alignment with market trends.
  • Boosted customer satisfaction by implementing efficient service processes and streamlining communication between departments
  • Increased service and parts sales to $1 million per month per dealership
  • Enhanced service productivity to over 115% by conducting regular evaluations, providing constructive feedback, and arranging relevant training programs.

General Manager/Owner

Ocean Blue Yacht Sales
08.2015 - 11.2021
  • Responsible for 4 locations and 26 employees.
  • Headed up both parts and service departments with revenues of $10M per year.
  • Annual revenues of $165M in retail boat sales and $250M in brokerage sales.
  • Directed budgeting, operating, public relations, and administrative functions.
  • Installed new computer software to help navigate all aspects of the business.
  • Started weekly meetings of all departments to have better communication within the organization.
  • Top dealer for sales and CSI multiple years.

District Manager

Tires Plus
03.2007 - 09.2014
  • Responsible for 27 locations in Florida.
  • Boosted revenue by $725,000 in the first year by spearheading development of upselling program.
  • Earned the CSI Award for highest customer satisfaction scores.
  • Increased company market share by 45% in just 4 months.
  • Recruited, hired and trained 39 new employees for management and sales.
  • Handled tasks like daily financials, inventory control and accounting.

General Manager/Owner

Sunny Isles Marina
04.2002 - 06.2006
  • Orchestrated management activities for a large marina with annual revenues approaching $115m and a staff 4 managers and 65 employees
  • Directed all financial, budgeting, operating, compliance, purchasing, human resource, public relations, and administrative functions.
  • Ensured timely execution of financial reporting, operation forecast, cash flow planning, new project evaluation, banking, taxation, legal, regulatory, equipment maintenance, advertising, cost/pricing and related activities
  • Reorganized management, systems and business operations with a resulting $150K reduction in monthly operation costs, while generating a 45% increase in sales

District Manager (Florida)

Travis Boating Center
08.1997 - 01.2002
  • Directed sales, service, and parts departments of 15 dealerships in Florida
  • Boosted revenue by $18 million first year by setting up offsite boat shows and upgrading service and parts centers
  • Identified inefficiencies and made recommendations for process improvements.
  • Optimized the overall customer experience through new CSI program.

Education

Bachelor of Arts - Marketing

University of North Florida
Jacksonville, FL
05-1992

Bachelor of Arts - Finance

University of Florida
Gainesville, FL
05-1994

Skills

  • Project Planning
  • Public Relations
  • Purchasing
  • Payroll
  • Budgeting
  • Financial Report Writing
  • Management
  • Forecasting
  • Profit & Loss
  • Project Management
  • Process Improvement
  • Team Management
  • Microsoft Word
  • Microsoft Excel
  • Customer service
  • Supervising experience
  • Computer skills
  • Communication skills
  • Microsoft Powerpoint
  • Hospitality
  • Microsoft Office
  • Financial report interpretation
  • Guest services
  • Teaching
  • Leadership
  • Manufacturing
  • Auto service management
  • Sales
  • Sales management
  • Dealership experience
  • Recruiting
  • Service writing

Accomplishments

Partnered with Sunseeker Yachts on developing the 34 and 48 Superhawk boats.

Partnered with Pursuit Boats on the development of the DC365, OS405, OS445, AND S428

Timeline

General Sales Manager

TMBC
05.2024 - Current

Fixed Operations Director

One Water Marine
12.2021 - 03.2024

General Manager/Owner

Ocean Blue Yacht Sales
08.2015 - 11.2021

District Manager

Tires Plus
03.2007 - 09.2014

General Manager/Owner

Sunny Isles Marina
04.2002 - 06.2006

District Manager (Florida)

Travis Boating Center
08.1997 - 01.2002

Bachelor of Arts - Marketing

University of North Florida

Bachelor of Arts - Finance

University of Florida

Section name

  • Willing to relocate: Anywhere
  • Authorized to work in the US for any employer

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