SCOTT WELBORN
Atlanta
Summary
Detail-oriented pharmacist with thirteen years of experience in customer service and patient advocacy. Currently serving as a part-time pharmacist at Sam's Club Pharmacy and as a full-time Clinical Program Advisor for Evernorth Health Services. Focused on leveraging new skills to enhance pharmacy operations and patient care.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Clinical Program Advisor - Contract - Remote
Express Scripts Pharmacy Benefit Services
Atlanta
12.2025 - Current
- Part of Evernorth Health Services
- Criteria specialist as part of the clinical operations team, analyzing Excel intent reports from the client, then formatting and submitting detailed analyses to the configuration team so that they can revise existing clinical policies and create new ones
- Member of Preferred Drug List team with primary focus on analyzing weekly formulary and clinical updates submitted by Medicaid plans and coding into readable formatted documents by the appropriate go-live dates for each state
- Clinical owner of Medicaid plans for two states and backup owner for an additional state, primarily responsible for analysis, configuration and submission of weekly PDL cases as well as daily clinical supplemental cases
- Perform quality control in post-production process for primary states to confirm all updates are complete and accurate, and perform quality control checks for others depending on demand and availability
Pharmacy Manager, Part-time Pharmacist
Sam's Club Pharmacy
Atlanta
12.2018 - Current
- Led pharmacy to 3.1% non-controlled script growth, >50% pharmacy sales growth, and 106.6% total immunizations to goal in 2023
- 8.8% non-controlled script growth and 20% sales growth in 2024
- Experienced in hiring and training new staff, analyzing financial reports and forming new strategies to grow business
- Manage pharmacy team with primary emphasis on maintaining the highest quality of patient care possible
- Strong attention to detail in providing clinical services such as vaccines, MTM's, and opioid stewardship
- Push daily to increase sales, optimize inventory efficiency, and promote services unique to Sam's Club
- Lead by listening, problem-solving and consistently demonstrating patience and empathy toward members and their families
- Skilled in utilizing various platforms efficiently, including Connexus, Outcomes MTM, Reach, SharePoint, Power BI, Workday, Workforce, and Facts and Comparisons
- Pharmacy Manager at club 6643 since August 2021
Staff pharmacist
CVS Health
Stone Mountain
06.2018 - 10.2018
- Utilized clinical knowledge and interacted with patients and physicians to ensure safe and effective therapies
- Directed workflow, applying critical thinking and interpersonal skills to enhance patient care
Staff pharmacist
Walgreens Pharmacy
Greenville
05.2013 - 05.2018
- Well-versed in Medicare Part D, Part B, and Medicaid insurance regulations
- Experienced in a wide variety of immunizations, MTM services, and health screenings
- Organized and led off-site flu shot clinics, and participated in buyout of local independent pharmacy
- Trained and educated technicians, interns, externs on daily tasks, workflow, and key initiatives
- SC, average >2,200 prescriptions per week
Pharmacy Intern
Briarcliff Pharmacy
Atlanta
06.2012 - 04.2013
- Pharmacy Intern at neighborhood pharmacy on Claremont Road in Atlanta, GA
- Delivered prescriptions and over-the-counter products to King's Bridge Retirement Community
Education
Pharm. D. -
University of Georgia College of Pharmacy
Athens, GA 08.2009 - 05.2013
University of Georgia
Athens, GA 08.2006 - 05.2009
Skills
- Clinical software knowledge
- HIPAA Compliance
- SOP Compliance
- Data analysis
- Proficient in Microsoft Excel, Outlook, Teams, and OneNote
- Complex problem-solving
- Documentation
- Collaborating
- Communicating
- Self-discipline
- Time management
Community Service
- Catholic Charities Atlanta, Clarkston, GA, 2018-2020, Volunteered at afterschool program serving elementary refugee students at Indian Creek Elementary School, in Clarkston, GA, who have lived in the United States less than a year, Primarily focused on English-language learning, as well as homework and other enrichment activities
- Camp Oasis, Cabin Counselor, 2010-2011, Cabin Counselor for kids ages 13 to 15 with Crohn's disease and ulcerative colitis
- Worn Through Blue, 2008-2013, Played guitar and sang at charity events and fundraisers to help raise money for AutismUGA and three cancer foundations: The Little Pearl Foundation, The Sam Robb Foundation, The Sam Robb Fund, and Relay For Life
Professional Licenses And Certifications
- Georgia State Board of Pharmacy, Pharmacist, 2017-Present
- South Carolina State Board of Pharmacy, Pharmacist, 2013-Present
- CPR/AED for Healthcare Professionals, American Heart Association, 2011-Present
- Pharmacy-Based Immunization Delivery Certification, American Pharmacists Association, 2011-Present
Timeline
Clinical Program Advisor - Contract - Remote
Express Scripts Pharmacy Benefit Services
12.2025 - Current
Pharmacy Manager, Part-time Pharmacist
Sam's Club Pharmacy
12.2018 - Current
Staff pharmacist
CVS Health
06.2018 - 10.2018
Staff pharmacist
Walgreens Pharmacy
05.2013 - 05.2018
Pharmacy Intern
Briarcliff Pharmacy
06.2012 - 04.2013
Pharm. D. -
University of Georgia College of Pharmacy
08.2009 - 05.2013
University of Georgia
08.2006 - 05.2009