Searra Boulware
Tyrone
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Server
Searra's Breakfest and Lunch
01.2023 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Babysitter (From Toddlers and Pre Teens )
Families In The Community
05.2019 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Intern (CNA)
Wingard Urgent Care
01.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Documented care actions by completing records and logs in medical software system.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Education
Bachelor of Science - Health Sciences
University of Kentucky
Lexington, KY05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
Certification
- Certified Nursing Assistant (CNA)
- First Aid Certification
- Basic Life Support Certification (BLS)
Timeline
Intern (CNA)
Wingard Urgent Care
01.2024 - 05.2024
Hostess/Server
Searra's Breakfest and Lunch
01.2023 - 08.2024
Babysitter (From Toddlers and Pre Teens )
Families In The Community
05.2019 - 06.2024
Bachelor of Science - Health Sciences
University of Kentucky
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