Sebastian Rodriguez
Albany
Summary
Experienced in customer service and team leadership, with a proven track record of enhancing customer satisfaction through effective service delivery. Led initiatives to train new staff on operational standards, resulting in improved team efficiency and performance. Managed daily inventory processes to ensure product availability while minimizing waste, demonstrating strong organizational skills. Maintained high cleanliness standards within the café environment, contributing to a welcoming atmosphere for patrons.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Team Leader
Panera Bread
Albany
09.2023 - Current
- Led a team in providing exceptional customer service, ensuring high satisfaction and repeat business.
- Trained new team members on operational standards and best practices, enhancing team efficiency and performance.
- Coordinated daily inventory management, ensuring product availability and minimizing waste through effective stock rotation.
- Maintained cleanliness and organization of the café environment, promoting a welcoming atmosphere for customers.
Education
Saint Teresa’S Catholic School
Albany, GASkills
- Customer service
- Team leadership
- Staff training
- Inventory management
- Cleanliness standards
- Customer satisfaction
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Team Leader
Panera Bread
09.2023 - Current
Saint Teresa’S Catholic School