Sejla Husic
Duluth
Summary
Dynamic Leasing Consultant with a proven track record at Harbor Group Management Company, excelling in move-in coordination and event planning. Recognized for enhancing tenant satisfaction through exceptional customer service and effective communication. Skilled in background checks and file management, fostering strong relationships with residents and local businesses to drive occupancy rates.
Developed strong client relationship management and negotiation skills in fast-paced real estate environment, looking to transition into new field. Demonstrated expertise in assessing client needs and providing tailored solutions. Ready to leverage these skills to create positive impact in new professional setting.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Harbor Group Management Company
02.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Collected rent and tracked resident payments and information in computer system.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
Assistant Manager
Dunkin' Donuts
09.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Gwinnett Technical College
Lawrenceville, GA05.2025
Skills
- Event Planning
- Move-In Coordination
- Property Tours
- Background Checks
- Maintenance Requests
- File Management
- Employee Motivation and Guidance
- Mobile Device Operation
- Collect Payments
Languages
Bosnian
Native or Bilingual
Timeline
Leasing Consultant
Harbor Group Management Company
02.2023 - Current
Assistant Manager
Dunkin' Donuts
09.2022 - 02.2023
High School Diploma -
Gwinnett Technical College
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