Selena Taylor
Ringgold
Summary
Dynamic and detail-oriented professional with experience at the State of Tennessee as a Case Manager Assistant. Proven expertise in case documentation and client eligibility assessment, ensuring seamless service coordination. Recognized for maintaining confidentiality and delivering exceptional client support, fostering trust and satisfaction in service delivery.
Overview
30
30
years of professional experience
Work History
Case Manager Assistant
State of Tennessee
Chattanooga
03.1995 - 05.2025
- Assisted case managers in reviewing client documentation and eligibility requirements.
- Coordinated communication between clients and state resources for service access.
- Scheduled appointments and managed calendars for case managers effectively.
- Maintained accurate client records in the state's case management system.
- Prepared reports summarizing case activities and client progress for review meetings.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Answered questions and responded to inquiries to deliver high level of service to clients.
Childcare Assistant
Bayside Baptist Church
Harrison
01.2006 - 01.2009
- Assisted in creating a safe and nurturing environment for children.
- Supervised daily activities and ensured adherence to safety protocols.
- Organized educational games to promote social and cognitive development.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained cleanliness and organization of childcare areas and materials.
- Provided safe, nurturing and stimulating environment for children.
- Observed and monitored the safety of all children in care.
- Assisted in meal preparation including preparing snacks and drinks.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
Education
High School Diploma -
Tyner High School
Chattanooga, TN05-1969
Skills
- Case documentation
- Client eligibility assessment
- Appointment scheduling
- Record management
- Report preparation
- Service coordination
Affiliations
- Current Vice President of social activities for Choo Choo Dance Club specializing in Ballroom Dance
Timeline
Childcare Assistant
Bayside Baptist Church
01.2006 - 01.2009
Case Manager Assistant
State of Tennessee
03.1995 - 05.2025
High School Diploma -
Tyner High School