Serenity Hicklen
Rincon
Summary
Proven Order Fulfillment Associate with a track record of enhancing the customer experience through prompt processing and shipment of orders, notably at Amazon. Excels in warehouse operations and barcode scanning, coupled with an enthusiastic approach to team collaboration. Demonstrated ability to reduce fulfillment errors, underscoring a commitment to accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Order Fulfillment Associate
Amazon
05.2024 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Sales Associate
Lucky Brand Jeans
12.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Penn Foster Career School
Scranton, PASkills
- Shipping procedures
- Warehouse operations
- Packing expertise
- Barcode scanning
- Order picking
Timeline
Order Fulfillment Associate
Amazon
05.2024 - Current
Sales Associate
Lucky Brand Jeans
12.2022 - 08.2023
Penn Foster Career School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon