Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Camargo

Atlanta

Summary

Results-driven professional with expertise in team collaboration, project management, and conflict resolution. Proven ability to develop training materials and enhance customer satisfaction through effective communication and problem-solving.

Overview

10
10
years of professional experience

Work History

Contractor

Factuminvest
College Park
09.2024 - Current
  • Collaborated with teams to coordinate project timelines and deliverables.
  • Led meetings to gather client requirements and address project challenges effectively.
  • Managed core responsibilities and daily tasks effectively, ensuring seamless project execution.
  • Oversaw daily tasks and core responsibilities, contributing to successful project outcomes.
  • Developed training materials for onboarding new team members in project processes.

Truck Driver

GIRARD BANKSTONE CONTRACTING
Norcross
02.2023 - 07.2024
  • Operated various types of trucks for safe transportation of materials.
  • Loaded and unloaded materials efficiently at job sites and warehouses.
  • Adhered to all traffic laws and safety regulations while driving.
  • Communicated effectively with team members regarding delivery schedules.
  • Maintained accurate logs of hours driven and materials transported.
  • Transported goods to and from specified destinations in accordance with delivery schedules.

Assistant Manager

Ghost Bar & Lounge
Atlanta
09.2018 - 07.2022
  • Assisted in managing daily operations of upscale bar and lounge.
  • Coordinated staff schedules to ensure optimal coverage during peak hours.
  • Trained new employees on service standards and operational procedures.
  • Monitored inventory levels and assisted with ordering supplies as needed.
  • Handled customer inquiries and resolved issues to maintain satisfaction.
  • Implemented promotional events to enhance guest experience and engagement.
  • Collaborated with management to streamline service processes and improve efficiency.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.

Manager

ATLANTA HOOKAH BOYS
Roswell
06.2015 - 04.2018
  • Led the team to consistently achieve set goals.
  • Managed team operations to ensure goal attainment.
  • Directed team efforts to successfully meet objectives.
  • Supervised daily operations and staff at a popular Atlanta hookah lounge.
  • Developed staff schedules to ensure optimal coverage and service quality.
  • Implemented promotional campaigns to enhance customer engagement and retention.
  • Conducted training sessions for new employees on customer service standards.
  • Resolved customer inquiries and complaints to maintain positive experiences.
  • Coordinated events and special promotions to increase foot traffic in the venue.
  • Monitored compliance with health and safety regulations within the establishment.

Education

COURSE - Cyber Security

CISCO
USA
01-2024

Some College (No Degree) - Business

UNICOC
BOGOTA COLOMBIA

Some College (No Degree) - English Language

NZLC
NEW ZEALAND

Skills

  • Team collaboration
  • Customer relationship management
  • Conflict resolution
  • Problem solving
  • Construction methods
  • Residential construction specialist
  • Client relations
  • Cost estimation
  • Data analysis

Languages

Spanish
Full Professional
English
Professional
French
Elementary

Timeline

Contractor

Factuminvest
09.2024 - Current

Truck Driver

GIRARD BANKSTONE CONTRACTING
02.2023 - 07.2024

Assistant Manager

Ghost Bar & Lounge
09.2018 - 07.2022

Manager

ATLANTA HOOKAH BOYS
06.2015 - 04.2018

COURSE - Cyber Security

CISCO

Some College (No Degree) - Business

UNICOC

Some College (No Degree) - English Language

NZLC

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Sergio Camargo