Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Santana

Atlanta

Summary

Dynamic and results-driven professional with a proven track record at GoPayHawk, adept at high ticket closing and team leadership. Successfully built a personal book generating $5.5 million monthly revenue while fostering strong client relationships. Expert in developing systematic sales techniques that drive profitability and enhance customer satisfaction.

Overview

19
19
years of professional experience

Work History

Sr Broker

GoPayHawk
01.2019 - Current
  • Delivered exceptional customer service by addressing concerns promptly and proactively offering targeted solutions to individual needs.
  • Built a personal book of 5.5 million monthly revenue
  • Managed high-value accounts with precision, maintaining confidentiality and preserving trust between the firm and its clients.
  • Spearheaded business development initiatives resulting in increased revenue generation for both new and existing clients.
  • Trained, developed and managed new sales reps

Owner/Founder

Icon Marketing
01.2008 - 03.2027
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and developed sales and marketing reps across several states
  • Oversaw the hiring and development of over 100 employees

Sales Manger/General Manager

Life Time
03.2015 - 11.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

GED -

Palmdale High School
Palmdale, CA
09-2006

Skills

  • Team leadership qualities
  • Goal-oriented mindset
  • Networking and relationship building
  • Advanced sales training
  • High Ticket Closing
  • Development and implementation of systematic sales techniques

Timeline

Sr Broker

GoPayHawk
01.2019 - Current

Sales Manger/General Manager

Life Time
03.2015 - 11.2018

Owner/Founder

Icon Marketing
01.2008 - 03.2027

GED -

Palmdale High School

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Sergio Santana