Seth Brown
Acworth
Summary
Experienced in route driving and merchandising, effectively communicated with warehouse personnel to manage inventory levels and ensure timely deliveries. Demonstrated adherence to DOT regulations while navigating traffic patterns and hazardous conditions, contributing to safe and efficient operations. Engaged with customers to address concerns and gather feedback, enhancing service quality and customer satisfaction. Maintained a clean vehicle and professional appearance, reinforcing company standards during all interactions.
Overview
11
11
years of professional experience
Work History
Route Driver Merchandiser
Five Star Breaktime Soulutions
Marietta
10.2023 - Current
- Communicated regularly with warehouse personnel regarding inventory levels.
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
- Followed DOT regulations when driving commercial motor vehicles.
- Greet each customer once arrived to service account
- Rotate product inventory while stocking new products.
- Collect money from each machine
- Wipe down and clean each machine
- Maintained professional appearance and attitude at all times while representing the company.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Checked product quality to ensure it met customer standards.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Consulted with customers to gain feedback and improve deliveries.
- Handled customer complaints professionally, resolving issues to maintain high satisfaction levels.
- Participated in safety meetings and training sessions to stay informed on best practices.
- Managed inventory on vehicle, ensuring all items are accounted for and secure during transit.
- Followed all traffic laws and regulations to ensure safe and efficient delivery operations.
- Provided excellent customer service, addressing concerns and answering questions at delivery points.
- Maintained a clean and organized vehicle to uphold company image and ensure product integrity.
Route Driver
Atlanta Food and Beverage
Marietta
02.2018 - 10.2023
- Delivered goods to customers in a timely and accurate manner.
- Collected payments from customers when applicable.
- Load truck each morning with products for the day
- Rotate and replenish products at each account
- Keep truck clean and organized
Vending Route Driver
Fivestar Breaktime Soulutions
Rome, Georgia
02.2014 - 02.2018
- Load truck with products for scheduled accounts
- Communicated regularly with warehouse manager with inventory management
- Loaded vending machines with merchandise according to customer orders and restocked items as needed.
- Clean all vending machines as their serviced.
- Performed regular preventive maintenance on vending machines.
- Developed relationships with existing customers to foster loyalty and increase repeat business.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Performed daily inspections of vehicles before operating them.
- Removed money, cleaned components and performed other scheduled vending machine services.
Education
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA05-2006
Skills
- Route planning
- Vehicle maintenance
- Inventory management
- Traffic navigation
- Customer service
- Cash handling
- Product rotation
- Safety compliance
- Pre-trip inspection
- Relationship building
- Product quality assurance
- Communication skills
- Professional appearance
Accomplishments
- Awarded route driver of the year 2016 and 2018
- Received multiple compliments for great customer service throughout my years of service
References
References available upon request.
Timeline
Route Driver Merchandiser
Five Star Breaktime Soulutions
10.2023 - Current
Route Driver
Atlanta Food and Beverage
02.2018 - 10.2023
Vending Route Driver
Fivestar Breaktime Soulutions
02.2014 - 02.2018
High School Diploma -
Kennesaw Mountain High School