Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Steel Plate
09.2024 - 07.2025
Coordinated logistics operations to ensure timely delivery of goods and efficient use of resources.
Managed inventory levels using ERP systems, maintaining accuracy in stock records and order fulfillment.
Developed shipping schedules that optimized transportation costs while meeting customer deadlines.
Provided training and mentorship to new staff, fostering a culture of continuous learning and improvement.
Led cross-functional teams in process improvements, enhancing overall operational efficiency and service quality.
Implemented standardized procedures that improved compliance with safety regulations and quality standards.
Tracked orders and notified customers of status or potential delays.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Implemented a warehouse organization system that increased storage capacity and accessibility.
Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
Shipper
Steel Plate
02.2024 - 09.2024
Operated forklifts and pallet jacks for efficient loading and unloading.
Trained new team members on safety protocols and operational procedures.
Monitored shipment status and resolved issues to maintain flow.
Maintained accurate shipping documentation, ensuring compliance with regulations.
Collaborated with cross-functional teams to optimize distribution processes.
Picked orders, scanned products and packed boxes.
Checked shipments against paperwork and signed documents.
Assisted in maintaining a safe working environment by following established workplace safety guidelines.
Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
Driver Helper
UPS
11.2023 - 01.2024
Assisted drivers with load preparation and delivery logistics to enhance efficiency.
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Lifted and carried packages weighing up to 100 pounds.
Maintained vehicle organization and cleanliness and reported any issues to driver.
. Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
Office Manager
A Mindful Movement Wellness and Yoga
04.2019 - 10.2023
Supervised administrative staff, driving front office operations and continuous workflow.