Seth Ranger
Kathleen
Summary
Detail-oriented claims professional offering 22 years of insurance claims experience. Strong knowledge of insurance processes and documentation. Communicative and assertive with commitment to accurate and timely appraisals.
Overview
22
22
years of professional experience
Work History
Senior Auto Damage Appraiser
GEICO
12.2018 - Current
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Created detailed assessments of damages to property and vehicles.
- Assessed complex claims and accurately determined value of damages.
- Kept current on insurance regulations, laws, policies and procedures.
- Successfully negotiated settlements with claimants and insurers.
Liability/Bodily Injury Claims Examiner
GEICO
02.2003 - 12.2018
- Examined forms to determine insurance coverage and validity.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Analyzed information gathered from investigations and reported findings.
- Consulted police and hospital records when needed.
- Interviewed claimants and witnesses to gather factual information.
- Examined photographs and statements.
- Researched claims and incident information to deliver solutions and resolve problems.
Education
Bachelor of Science - Information Technology/Networking
Middle Georgia State University
Macon, GA12-2002
Associate of Science - General Studies
Georgia Military College
Milledgeville, GA06-2000
Skills
- ASE Certification / ASE ID: ASE-5896-5519
- I-CAR Auto Physical Damage Appraiser ProLevel 3 / I-CAR ID: 2800633
- GA Adj P&C License: 2638767/NPN 7820936
- TX Adj P&C License: 2958902
Accomplishments
- Supervised team of six claims service representatives for two years.
- Achieved Geico's Chairman's Club multiple years by completing best in class customer service with accuracy and efficiency.
Timeline
Senior Auto Damage Appraiser
GEICO
12.2018 - Current
Liability/Bodily Injury Claims Examiner
GEICO
02.2003 - 12.2018
Bachelor of Science - Information Technology/Networking
Middle Georgia State University
Associate of Science - General Studies
Georgia Military College
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