Seth Truett
Atlanta
Summary
Property manager with extensive experience overseeing Class A multimillion-dollar properties, demonstrating a strong track record of success in operational management. Proven ability to foster positive relationships with clients and team members across all levels of an organization. Highly organized and detail-oriented, skilled in prioritizing tasks to meet and exceed goals. Accomplished leader with a history of driving improvement initiatives and developing high-performing teams.
Overview
7
7
years of professional experience
Work History
Community Director
Rangewater
Atlanta
11.2023 - 03.2024
- Facilitated daily operations for 262-unit mid-rise apartment community, achieving 95% occupancy.
- Managed financials and budgets in preparation for final reporting to asset management.
- Led team through management transition, ensuring a smooth operational shift.
- Executed due diligence activities and reporting for the incoming management team.
- Conducted thorough inspections of units and common areas to maintain high cleanliness standards.
- Converted the model unit into a revenue-generating guest suite and developed a new model unit.
- Analyzed delinquencies and executed collection processes, maintaining delinquency under $18k.
- Submitted detailed weekly and monthly reports to asset management on time.
- Collaborating with technical teams on software development projects related to building out features for the community.
- Compiled and conveyed operational and financial data to the regional manager.
Property Manager
Cushman & Wakefield
Atlanta
12.2021 - 11.2023
- Administered multi-million-dollar capital renovation projects, overseeing scheduling, selection, and invoicing.
- Managed daily operations and finances for 276-unit mid-rise apartment community, achieving stabilized occupancy of 95%.
- Created and implemented budgets in accordance with company standards, ensuring financial compliance.
- Identified significant security vulnerabilities post-active shooter event, preventing potential severe occupancy loss.
- Analyzed and submitted capital project requests to property owners, enhancing resident retention and asset value.
- Conducted thorough inspections of units and common areas, ensuring cleanliness and functionality.
- Hired and mentored high-performing assistant managers and leasing consultants, maintaining conversion ratios above 50%.
- Executed collection processes for delinquencies exceeding $15k while maintaining timely reporting to asset management.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Property & Association Manager
FirstService Residential
Atlanta
01.2021 - 12.2021
- Oversaw operations and administration of two properties: a 97-unit condominium complex and a 30-unit apartment complex.
- Analyzed financials and prepared statements for the developer and the board of directors.
- Collected and negotiated vendor bids, managing contract modifications effectively.
- Facilitated inspections to compile punch lists before developer turnover.
- Completed property questionnaires requested by loan officers with precision.
- Assisted in drafting and enforcing community codes, rules, and regulations.
- Managed budgets, balanced accounts, and collected overdue HOA dues efficiently.
- Coordinated reporting to the developer and the board of directors weekly and monthly.
- Monitored compliance with applicable laws, regulations, policies and procedures.
- Met with clients to negotiate management and service contracts.
Assistant Property Manager
CF Real Estate Services
Sandy Springs
10.2018 - 12.2020
- Prepared detailed daily, weekly, and monthly property reports for owners, and regional management.
- Executed and filed evictions while managing collections to maintain financial health.
- Managed accurate tenant billing processes and ensured timely payments on aged receivables.
- Consistently achieved the lowest delinquency rates in company history during the COVID-19 pandemic.
- Conducted move-in and move-out inspections, processing deposit accounting for residents.
- Maintained organized property files, including leasing documents, contracts, and accounting records.
- Delivered exceptional customer service to residents and prospects with urgency and professionalism.
- Evaluated property occupancy statistics to strategize for optimal growth and stability.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Organized community events to foster positive relationships among residents.
Leasing Consultant
Ram Partners
Sandy Springs
05.2017 - 10.2018
- Converted leads into sales through strategic outreach and effective lead generation techniques.
- Conducted engaging property tours to boost interest among prospective residents.
- Resolved tenant complaints promptly while fostering positive relationships with residents.
- Ensured compliance with Fair Housing Laws during leasing processes.
- Performed background and credit checks on applicants using Approveshield.
- Accurately prepared leases and essential documentation for new tenants.
- Evaluated unit availability daily to improve the leasing experience for prospects.
- Managed maintenance requests efficiently, generating work orders in a timely manner.
Education
BBA - Business Administration and Management
University of West Georgia
Carrollton, GA01.2007
Associate of Science - Business Administration
West Georgia Tech
Waco, Ga01.2005
Skills
- Account and money management
- Yardi, Yardi CRM, OneSite, and Entrata
- Performance exceeding
- LRO and Yieldstar
- Attention to detail
- Resident relations and retention
- Effective communication
- Leasing administration
- Budget and financial management
- Financial reporting and presentation
- Computer proficiency (Windows and Mac)
- Problem-solving
- Fair housing compliance
- Strategic marketing
- Customer service excellence
- Recruitment and development
- Capital renovation management
- Market analysis
References
References available upon request.
Timeline
Community Director
Rangewater
11.2023 - 03.2024
Property Manager
Cushman & Wakefield
12.2021 - 11.2023
Property & Association Manager
FirstService Residential
01.2021 - 12.2021
Assistant Property Manager
CF Real Estate Services
10.2018 - 12.2020
Leasing Consultant
Ram Partners
05.2017 - 10.2018
BBA - Business Administration and Management
University of West Georgia
Associate of Science - Business Administration
West Georgia Tech