Shabina Basharee
Duluth
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Medical Records Specialist
Salveo Integrative Health
10.2024 - Current
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Followed up with patients about medical and healthcare processes.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
Owner's Assistant
Lousiana Famous Fried Chicken
04.2023 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Created and managed office systems to efficiently deal with documentation.
Front Desk Receptionist
Salveo Integrative Health
04.2024 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
Sales Associate
Kohls
04.2022 - 03.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Management Information Systems
Georgia Gwinnett College
Lawrenceville, GA05-2027
High School Diploma -
Duluth High School
Duluth, GA05.2023
Skills
- Time management
- Verbal and written communication
- Customer service
- Documentation and reporting
- Strategic planning
- Shift scheduling
- Schedule preparation
Timeline
Medical Records Specialist
Salveo Integrative Health
10.2024 - Current
Front Desk Receptionist
Salveo Integrative Health
04.2024 - 10.2024
Owner's Assistant
Lousiana Famous Fried Chicken
04.2023 - Current
Sales Associate
Kohls
04.2022 - 03.2023
Bachelor of Science - Management Information Systems
Georgia Gwinnett College
High School Diploma -
Duluth High School
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