shabina basharee
Lilburn
Summary
Detail-oriented administrative professional with expertise in healthcare administration and business operations. Manages administrative functions, coordinates client and provider interactions, and maintains accurate records. Demonstrates strong organizational skills and adaptability in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Back Office Administrator
Salveo Integrative Health
Lawrenceville
04.2023 - Current
- Promoted from Front Desk Receptionist to Back Office Administrator based on performance and reliability.
- Process insurance verification and assist with medical billing.
- Prepare and manage FMLA, short-term disability, and long-term disability paperwork.
- Maintain accurate electronic health records (EHR) while ensuring HIPAA compliance.
- Coordinate with providers, patients, employers, and insurance companies.
- Upload physician documentation, including progress notes and history & physical (H&P) reports.
- Schedule patient appointments and provide follow-up communication.
- Support daily administrative operations to ensure efficient office workflow.
Manager
Shinwari Atlanta
Duluth
08.2021 - 05.2025
- Managed daily restaurant operations and ensured smooth workflow.
- Supervised and scheduled employees.
- Provided excellent customer service and resolved customer concerns.
- Managed cash handling, deposits, and daily sales reports.
- Helped increase efficiency by supporting front- and back-of-house operations.
Sales Associate
Kohls Department Store
Duluth
04.2022 - 03.2023
- Guided customers through purchases and provided tailored product recommendations to enhance shopping experience.
- Provided friendly, professional customer service while efficiently resolving customer concerns to improve satisfaction.
- Collaborated with team members to create a seamless and positive customer experience.
- Answered customer questions in person and over the phone.
- Maintained product displays and organized merchandise.
- Processed cash, credit, and mobile payments accurately.
Education
BBA - Computer And Information Sciences
Georgia State University
Atlanta, GA05-2027
Skills
- Records management
- Database management
- Microsoft Office
- Customer service
- Planning and prioritization
- Time management
- Attention to detail
- Decision-making
- Adaptability
- Written communication
Timeline
Back Office Administrator
Salveo Integrative Health
04.2023 - Current
Sales Associate
Kohls Department Store
04.2022 - 03.2023
Manager
Shinwari Atlanta
08.2021 - 05.2025
BBA - Computer And Information Sciences
Georgia State University