Shacoriah Sims
Jenkinsburg
Summary
Dedicated Warehouse Worker with 4 plus years of experience in order preparation, picking, packing, and inventory verification. Adept at efficiently picking, packing, and labeling merchandise. Proven track record of accurately verifying quantity and description of materials received again picking and packing list.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Masterbrand Cabinets
11.2024 - 01.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Picker
Masterbrand Cabinets
08.2023 - 01.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Remote Customer Service Representative
TTEC
08.2020 - 08.2023
- Partnered with 16 remote customer service representatives to provide exceptional customer service and support for 400 customers.
- Maintained positive relationships with 192 customers of RW via effective communication skills, resolving 88% of problems encountered
- Worked from home and successfully achieved an 85% call closure rate (answered vs
- Transferred) over 11 months consecutively
- Responded to over 2K emails and phone calls within 48 hours regarding billing, account information, and general inquiries from customers
Warehouse Associate
S&S Activewear
10.2017 - 07.2020
- S&S Activewear warehouse associate
- Performed all warehouse clerk duties including picking, packing, counting, record keeping, and maintaining a clean area
- Picked all orders with 100% accuracy despite high speeds
- Maintained a clean work area, meeting 98% of inspection requirements
- When packing, performed to 100% of S&S Activewear packing specifications
Education
Nurse Aid Completion Certificate - Nurse Aid
Southern Crescent Technical College
Jackson, GADiploma -
Jackson High School
Jackson, GA05.2017
Skills
- Picker Packer
- Warehouse Associate
- General Labor
- Picking
- Packing
- RF Scanner
- Order Picking
- Order Picker
- Customer service
- Driving Experience
- Phone etiquette
- Order entry
- Manufacturing
- Microsoft Office
- Data entry
- Communication skills
- Driving
- Sales
Certification
- CPR, Present
- TOFHLA, Present
- Driver's License, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Shipping and Receiving Clerk
Masterbrand Cabinets
11.2024 - 01.2025
Picker
Masterbrand Cabinets
08.2023 - 01.2025
Remote Customer Service Representative
TTEC
08.2020 - 08.2023
Warehouse Associate
S&S Activewear
10.2017 - 07.2020
Nurse Aid Completion Certificate - Nurse Aid
Southern Crescent Technical College
Diploma -
Jackson High School
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