Shae'Lynn Stoney
McDonough
Summary
Dedicated and patient-focused healthcare professional seeking an entry-level Patient Care Technician position. Knowledgeable in patient safety, infection control, and basic clinical procedures. Proven ability to work effectively in fast-paced environments, communicate clearly with patients and staff, and provide compassionate support to individuals with diverse needs. Eager to contribute to a healthcare team committed to quality care and positive patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Technician
Atrium Healthcare
Charlotte, NC
01.2025 - Current
- Administered patient care and monitoring, ensuring adherence to safety protocols and procedures.
- Assisted in the preparation and maintenance of medical equipment for examinations and treatments.
- Collaborated with healthcare teams to optimize patient flow and enhance service delivery efficiency.
- Implemented best practices for infection control, improving overall patient safety standards.
- Evaluated patient responses to treatment plans, providing feedback for continuous care improvement initiatives.
Patient Service Specialist
Atrium Health Mercy
Charlotte, NC
01.2023 - 12.2024
- Coordinated patient scheduling and appointment confirmations to optimize clinic operations.
- Managed patient records using electronic health record (EHR) systems for efficiency and compliance.
- Facilitated communication between healthcare providers and patients to enhance service delivery.
- Expedited referral processing for specialist visits as needed, ensuring seamless transitions for patients seeking additional care options outside of the primary practice setting.
Medical Screener
CSL Plasma
Charlotte, NC
04.2021 - 01.2023
- Conducted health screenings to assess donor eligibility and ensure compliance with safety protocols.
- Educated donors on plasma donation process, addressing concerns and promoting donor retention.
- Monitored vital signs and collected samples, ensuring adherence to regulatory standards.
- Educated patients on the importance of routine screenings, promoting preventative healthcare practices within the community.
Education
Associate of Science - Science
Gordon State College
Barnesville, GA07.2026
Skills
- Vital signs monitoring
- Basic life support certification
- CPR and first aid
- Teamwork and collaboration
- Problem-solving
- Phlebotomy techniques
- Patient care coordination
- Emergency response training
- Diagnostic testing
- EKG administration
- Medical terminology proficiency
- Patient education and support
- Clinical laboratory procedures
Certification
BLS Certification - American Heart Association
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Healthcare Technician
Atrium Healthcare
01.2025 - Current
Patient Service Specialist
Atrium Health Mercy
01.2023 - 12.2024
Medical Screener
CSL Plasma
04.2021 - 01.2023
Associate of Science - Science
Gordon State College