Shahzadi McGee
Atlanta
Summary
Dynamic professional with extensive experience excelling in client relations and effective communication. Proven track record of processing applications and guiding prospective students, leveraging CRM expertise to enhance enrollment outcomes. Recognized for achieving enrollment targets through proactive outreach and exceptional service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Admissions Advisor
Lincoln Tech
East Point
10.2025 - Current
- Advised prospective students on program options and admissions requirements.
- Assisted in processing student applications and maintaining accurate records.
- Collaborated with faculty to ensure alignment of program offerings with industry needs.
- Managed follow-up communications to support applicants throughout the admissions process.
- Facilitated campus tours to showcase facilities and programs to potential applicants.
- Processed admissions applications and transcript requests to facilitate student enrollment.
Sr Admissions Professional
UEI College
Stone Mountain
04.2023 - 10.2025
- Outbound calls 150/200 per day
- Conducted one-on-one meetings with applicants to discuss admission requirements, procedures and policies.
- Provided comprehensive guidance and support to prospective students throughout the admissions process.
- Maintained accurate records of student applications and admissions data.
- Compiled materials required for admission decisions such as letters of recommendation, essays, portfolios.
- Collaborated with academic departments on specific program requirements for admission.
Sr Admissions Representative
InterCoast College
Riverside
06.2022 - 05.2023
- Responded to requests for information about the enrollment process.
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Received incoming calls from potential students and provided detailed information about institution.
- Processed admissions applications and transcript requests to facilitate student enrollment.
- Stayed up to date on school policies and diverse program requirements.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
Membership Specialist
IdentityIQ
Temecula
10.2020 - 01.2022
- Oversaw membership data system to keep information updated and complete.
- Welcomed both new and existing members to organization by delivering kind greeting upon entrance.
- Promoted effective issue resolution regarding employees or members through active listening and dynamic communication skills.
- Answered customers' questions and addressed problems and complaints via phone.
Admissions Representative
Cengage Learning
Temecula
12.2017 - 10.2019
- Outbound phone calls to prospective students using CRM and Salesforce.
- Live Chat operations with student enrollment process.
- Student registration and payments using Autopay systems.
- Presented information session speeches to explain perks, benefits and details about enrolling.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Conducted 150 recruitment phone calls each day to attract new students.
- Coordinated around 20 appointments per week to provide enrollment information.
- Met with approximately 10-15 potential students per week to support admissions process, answer questions and explain degrees offered.
Outbound Sales Lead Specialist
ORKIN Pest Control
Riverside
03.2015 - 12.2017
- Assist a team of 3 w/ sales quotas, creating monthly goals
- Answered 50-100 calls per day to answer customer questions.
- Handled all delegate task, including handling both inbound/outbound calls and speaking with customers via email.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Admissions Advisor
American Career College
Anaheim
07.2013 - 01.2015
- Responded to requests for information about program enrollment process.
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Guided campus tours every day with as many as 10 students and families.
- Led both large group and individual tours to provide prospective students with better understanding of campus layout.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Maintained contact with prospective students through phone calls and email.
Admissions Advisor
Brookline College
Phoenix
05.2012 - 06.2013
- Responded to requests for information about program enrollment process.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Stayed up to date on school policies and diverse program requirements.
- Received incoming calls from potential students and provided detailed information about institution.
- Organized recruitment and admission events for prospective students.
- Processed admissions applications and transcript requests to facilitate student enrollment.
- Maintained contact with prospective students through phone calls and email.
Education
High School Diploma -
JW North
Riverside, CASkills
- Ability to communicate effectively
- Payment processing
- Sales background
- Client relations
- MS Office
- Outbound Phone call management
- Member service and support
- Verbal and written communication
- Inbound phone call management
- Call control skills
- Call documentation skills
- Report preparation
- [Class] CRM/Salesforce/Transcripts system expert
Certification
CNPR Pharmaceutical Certification
Timeline
Admissions Advisor
Lincoln Tech
10.2025 - Current
Sr Admissions Professional
UEI College
04.2023 - 10.2025
Sr Admissions Representative
InterCoast College
06.2022 - 05.2023
Membership Specialist
IdentityIQ
10.2020 - 01.2022
Admissions Representative
Cengage Learning
12.2017 - 10.2019
Outbound Sales Lead Specialist
ORKIN Pest Control
03.2015 - 12.2017
Admissions Advisor
American Career College
07.2013 - 01.2015
Admissions Advisor
Brookline College
05.2012 - 06.2013
High School Diploma -
JW North