Shakearra Brown
G. A Carmichael Family Health Center
MCDONOUGH
3
years of professional experience
Proficient medical receptionist demonstrating exceptional attention to detail and customer service skills. Experienced in coordinating patient care through efficient appointment scheduling and accurate documentation, committed to maintaining HIPAA compliance and enhancing patient-provider communication.
Work History
Medical Receptionist
3 Years 4 Months- Assisted patients with registration, insurance verification, and documentation processes.
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Coordinated communication between patients and healthcare providers to facilitate care delivery.
- Maintained accurate patient records and ensured compliance with HIPAA regulations.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Education
High School Diploma
Skills
Patient scheduling
Appointment scheduling
Medical terminology
HIPAA compliance
Appointment management
Billing support
Payment collection
Accounts receivable
Customer service
Telephone etiquette
Collaboration and teamwork
Adaptable and flexible
Accomplishments
- Strong multitasking abilities
- Excellent organizations skills
- Team oriented leadership style
- Adaptable to changing priorities
- Proven ability to work in high-volume medical practices
Timeline
Medical Receptionist
G. A Carmichael Family Health Center
04.2018 - 08.2021Read More
Lanier High School
High School Diploma
Read More