Shakela Parks
Riverdale
Summary
Goal-Oriented Manager focused on continuous improvement and driving positive business impact through effective team motivation and achievement of performance objectives. Detail-Oriented Environmental Services Worker with expertise in professional cleaning services, equipment maintenance, and implementation of new cleaning procedures. Reliable professional experienced in managing cleaning projects across diverse facilities while maintaining high sanitation standards and ensuring customer satisfaction.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Janitor
Teamwrkx
College Park
01.2026 - 06.2026
- Maintained cleanliness in assigned areas using appropriate cleaning supplies and equipment.
- Conducted regular inspections to ensure facilities met health and safety standards.
- Removed trash and disposed of waste according to company guidelines.
Shift Manager
Kentucky Fried Chicken
Decatur
04.2025 - 06.2025
- Oversee daily operations and lead a team during a shift, ensuring smooth operations, high quality service, and adherence to company standards
General Manager
Burger King
College Park
01.2024 - 01.2025
- Responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance
Shift Manager
Wendy's
Atlanta
06.2021 - 05.2022
- Responsible for overseeing daily operations, leading and motivating team members, and ensuring a positive customer experience during their shift
Housekeeper
ONESTREET RESIDENTIAL
Atlanta
09.2019 - 06.2021
- Responsible for maintaining the cleanliness, organization, and overall appearance of residential properties, including common areas and individual units. Also ensure a comfortable and inviting environment for residents, visitors, and guests.
Groundskeeper
Cortland
Atlanta
12.2017 - 08.2019
- Responsible for maintaining the appearance and functionality of outdoor spaces at Cortland apartments communities. Also responsible for general property upkeep keeping the grounds clean and free of debris, maintaining walkways and common areas
Shift Manager
Popeyes
Atlanta
08.2008 - 03.2015
- Oversaw daily operations during shift, ensured customer satisfaction, and evaluated team member performance to meet company standards.
Education
Frederick Douglas High -
Frederick Douglas High
Atlanta, GA 10.2000 - 05.2003
Skills
- Cleaning procedures
- Cleaning techniques
- Facility upkeep
- Waste management
- Inventory management
- Maintenance oversight
- Work scheduling
- Operational support
- Quality assurance
- Customer service
- Customer interaction
- Troubleshooting
- Leadership
- Supervising experience
- Collaboration skills
- Effective communication
- Adaptability to change
- Interviewing
Certification
ServSafe
Timeline
Janitor
Teamwrkx
01.2026 - 06.2026
Shift Manager
Kentucky Fried Chicken
04.2025 - 06.2025
General Manager
Burger King
01.2024 - 01.2025
Shift Manager
Wendy's
06.2021 - 05.2022
Housekeeper
ONESTREET RESIDENTIAL
09.2019 - 06.2021
Groundskeeper
Cortland
12.2017 - 08.2019
Shift Manager
Popeyes
08.2008 - 03.2015
Frederick Douglas High -
Frederick Douglas High
10.2000 - 05.2003