Shakia Standifer
Atlanta
Summary
Results-driven Property Management Professional with leadership experience in operations of a 408-unit apartment community. Delivered strong financial performance and exceptional customer service through effective team training and resident relationship management while ensuring Fair Housing compliance. Demonstrated capacity for balancing tenant rights with business objectives to achieve financial targets.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Senior Leasing Consultant
RADCO Living The Marigold
Charlotte
01.2025 - Current
- Train, mentor, and onboard new Leasing Consultants on leasing procedures, customer service, and company policies.
- Coordinate move-ins, renewals, transfers, and resident communications while maintaining Fair Housing compliance.
- Assisted in delinquency management, rent collections, and resident account follow-up to ensure timely payments and tenant satisfaction.
- Utilize Yardi Voyager, Yardi CRM, RentCafe, OneSite, MeetElise, and SOCi to manage leasing and operations.
- Collaborate with maintenance and vendors to deliver exceptional resident satisfaction and retention.
- Analyzed occupancy trends to inform strategies that contributed to achieving leasing and financial goals.
- Supported daily operations of 408-unit luxury apartment community, enhancing collaboration with Community Manager.
Regional Operations Manager
Sunstates Security
Charlotte
03.2022 - 12.2025
- Managed daily operations for multiple security sites across the region.
- Developed and implemented standard operating procedures for improved efficiency.
- Trained and supervised security personnel to ensure compliance with protocols.
- Coordinated communication between clients and security teams effectively.
- Oversaw scheduling and staffing to maintain optimal coverage levels.
- Developed and implemented policies and procedures to improve operational efficiency.
Housing Services Associate
Newark Housing Authority
Newark
07.2017 - 03.2022
- Managed tenant applications and ensured compliance with housing regulations.
- Coordinated community outreach programs to promote available housing resources.
- Assisted in the development of policies to improve housing services and support.
- Facilitated communication between tenants and management to resolve issues promptly.
Executive Administrative Assistant
City of Newark
Newark
04.2013 - 06.2017
- Managed executive schedules and coordinated meetings for city officials.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Prepared and edited correspondence, reports, and presentations for departmental use.
- Handled confidential information with discretion while providing administrative support.
- Maintained filing systems, ensuring easy access to important documents and records.
- Assisted in organizing city events, including logistics and participant communication.
- Conducted research to support decision-making processes within the office of the Mayor.
Education
Bachelor of Arts - Criminal Justice
Saint Peters University
Jersey City, NJ 06.2008 - 05.2013
Skills
- Leasing
- Fair Housing
- Property Operations
- Resident Relations
- Rent Collections
- Yardi Voyager
- Yardi CRM
- OneSite
- RentCafe
- MeetElise
- SOCi
- Team Leadership
- Training
Timeline
Senior Leasing Consultant
RADCO Living The Marigold
01.2025 - Current
Regional Operations Manager
Sunstates Security
03.2022 - 12.2025
Housing Services Associate
Newark Housing Authority
07.2017 - 03.2022
Executive Administrative Assistant
City of Newark
04.2013 - 06.2017
Bachelor of Arts - Criminal Justice
Saint Peters University
06.2008 - 05.2013