Shakyya White
Kennesaw
Summary
Detail-oriented and compassionate professional with experience in both healthcare and childcare settings. Skilled in patient support, administrative tasks, and early childhood development. Proven ability to manage front desk operations, verify insurance, and assist with clinical procedures such as COVID-19 testing, while also creating engaging learning environments for young children. Strong communication and organizational skills with a commitment to providing excellent service to patients, families, and team members.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Symed
Tucker
06.2022 - 01.2024
- Greeted and assisted patients in a professional and friendly manner, ensuring a positive front-desk experience
- Managed patient check-in/check-out processes and verified demographic and insurance information
- Created and maintained accurate patient face sheets and electronic records
- Verified insurance eligibility and benefits to support billing and reduce claim issues
- Coordinated with medical staff to ensure smooth patient flow and timely appointments
- Performed COVID-19 testing in accordance with safety and health protocols
- Printed and organized physician notes, referrals, and other medical documentation
- Answered multi-line phone systems, scheduled appointments, and addressed patient inquiries
Daycare Teacher
Kids 'R' Kids
Johns Creek
04.2021 - 05.2022
- Developed and implemented age-appropriate lesson plans to support early childhood development
- Led engaging educational activities to promote social, emotional, and cognitive growth
- Provided attentive care by supervising children, ensuring a safe and nurturing environment
- Assisted with diapering and supported potty training in accordance with developmental needs
- Prepared and served meals while monitoring children during feeding times
- Communicated regularly with parents regarding children’s progress, behavior, and daily activities
- Organized events and activities to enhance learning and social interaction
- Supported daily routines, including nap time and transitions throughout the day
Education
Some College (No Degree) - Nursing
Kennesaw State University
Kennesaw, GA05-2027
Some College (No Degree) - Nursing
Fort Valley State University
Fort Valley, GASkills
- Lesson planning
- Classroom management
- Patient care
- Health documentation
- Record keeping
- Emergency procedures
- Time management
- Team collaboration
- Effective communication
Timeline
Medical Receptionist
Symed
06.2022 - 01.2024
Daycare Teacher
Kids 'R' Kids
04.2021 - 05.2022
Some College (No Degree) - Nursing
Kennesaw State University
Some College (No Degree) - Nursing
Fort Valley State University