Shalaka Kulkarni
CSM, Senior Technical Lead
Suwanee
Summary
Senior Technical lead with proven track record in guiding development teams through complex projects. Known for driving impactful results and fostering collaborative team environment. Reliable and adaptable, ensuring project goals are met while leveraging technical expertise and strategic thinking.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Technical Lead
NEOGOV
10.2023 - 12.2024
- Company Overview: NeoGov provides cloud-based human resources (HR) and talent management solutions primarily for government organizations
- Its platform is designed to streamline various HR processes, including recruitment, employee onboarding, performance management, training, and other administrative functions
- Managed project scope, schedule, and budget, resulting on-time project delivery and reduction in scope creep
- Facilitated daily stand-up meetings, sprint planning, retrospectives, and sprint reviews to ensure efficient communication and alignment among team members
- Collaborated closely with Product Owners to prioritize and groom the product backlog, ensuring that user stories were well-defined and ready for development
- Utilized JIRA to track tasks, user stories, and project progress, promoting transparency and real-time reporting
- Assist senior project managers in identifying project risks and propose mitigation strategies
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
Lead- Senior Analyst
Cognizant
09.2022 - 07.2023
- Client - Morgan Stanley, Alpharetta, GA
- Company Overview: The merger between Morgan Stanley and ETRADE aimed to combine ETRADE’s leading digital wealth management and trading platform with Morgan Stanley’s extensive wealth management services
- The project involved multiple stages of integration, focusing on aligning technology operations to deliver a seamless user experience across both companies’ platforms
- Facilitating Sprint Ceremonies - the daily scrums, Scrum of Scrums, Defect triage calls, Sprint Planning, Sprint Review and Sprint Retrospection meetings
- Project operations including planning, estimation & scheduling, resource allocation & tracking
- Co-ordination with clients/ developers/ Product Owners for defect triage
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Identified and resolved risks to minimize project disruption.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Senior Associate
OneTrust
10.2021 - 06.2022
- Company Overview: The OneTrust Data Governance project aimed to implement a comprehensive data management framework for the organization, ensuring compliance with data privacy regulations (such as GDPR, CCPA) and optimizing data usage across various departments
- The project focused on streamlining data collection, classification, governance policies, and improving overall data quality, privacy, and security
- Identifying & managing risks, prioritizing test cases identification & execution, reviewing test deliverables, and maintaining various metrics.
- Working in SCRUM team for sprint planning, review/retrospective, backlog refinement in a Continuous Integration methodology
- Co-ordination with clients/ developers/ Product for bug reproduction
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Maintained RAID Logs for risk tracking and monitoring.
Senior Analyst
NEOGOV
08.2017 - 10.2021
- Company Overview: NeoGov provides cloud-based human resources (HR) and talent management solutions primarily for government organizations
- Its platform is designed to streamline various HR processes, including recruitment, employee onboarding, performance management, training, and other administrative functions.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Working in SCRUM team and participating in Scrum Ceremonies
- Data migration testing from old to new enhanced UI
- API testing for web services using Postman
- Integration testing for various modules of the product suite
- Creation of functional tests to conduct positive & negative testing of the system
- Web accessibility test cases for 508c and WCAG2.0 guidelines compliance in Test Rail
- End to end system testing
- Performance testing of application manually in different browsers (browser profiling)
- Led Defect Triage meeting between development and QA teams
- Performed Root Cause Analysis for the defect slippage for the teams
- NeoGov provides cloud-based human resources (HR) and talent management solutions primarily for government organizations
- Its platform is designed to streamline various HR processes, including recruitment, employee onboarding, performance management, training, and other administrative functions
Sr Test Analyst
Fiserv
10.2014 - 05.2016
- Company Overview: The Fiserv Flex Lending Solutions project focused on deploying Fiserv’s Flex platform to enhance and streamline the lending processes for a financial institution
- The platform provides end-to-end automation for loan origination, servicing, and management, improving operational efficiency, customer experience, and compliance within the lending lifecycle
- This project aimed to modernize and integrate the lending solutions, ensuring faster loan processing and more accurate data handling
- Working in SCRUM team (sprint planning, review/ retrospective, backlog grooming)
- Writing queries using SQL Server for DB testing
- Tested different modules and their functionality before and after the bug fixes by regression testing
- Performed functional, regression, integration & system testing for web applications
- Creation & Execution of tests and bug reporting, RTM in MTM
- Reviewed the project related documents such as requirements, specifications and technical designs
- The Fiserv Flex Lending Solutions project focused on deploying Fiserv’s Flex platform to enhance and streamline the lending processes for a financial institution
- The platform provides end-to-end automation for loan origination, servicing, and management, improving operational efficiency, customer experience, and compliance within the lending lifecycle
- This project aimed to modernize and integrate the lending solutions, ensuring faster loan processing and more accurate data handling
Senior Associate – Testing
Cognizant
01.2006 - 04.2012
- Company Overview: The system IUCCA-IBIS is an integrated e-Business solution, which supports all business processes of the used car business: management of buybacks, used truck trade-in and used-truck sales as well as reporting and analysis of the whole cycle
- Feasibility analysis of manual tests to build automated regression suite
- Automating and executing test cases with keyword driven framework using QTP
- Co-ordinating regression execution cycles and reporting Bugs
- Knowledge Acquisition at onsite, Functional Testing
- Designing Automation Framework and Providing Technical solutions to Customer for automation
- Test case automation using Silk Test
- Implemented overnight runs of automation test suites in Silk Central
- Handling Execution of automated test scripts on different browsers
- Test case point estimation
- Assigning and tracking, reviewing work for team members
- Status reports for test execution, defects reporting, RTM, Handling quality audits
- The system IUCCA-IBIS is an integrated e-Business solution, which supports all business processes of the used car business: management of buybacks, used truck trade-in and used-truck sales as well as reporting and analysis of the whole cycle
Education
Master's degree - Information Technology
Savitribai Phule Pune University
01.2000 - 01.2002
Bachelor's degree - Information Technology
Savitribai Phule Pune University
01.1997 - 01.2000
Skills
Project leadership
Agile methodology
Systems development lifecycle management
Technical analysis
Certification
Certified ScrumMaster (CSM), Scrum Alliance, 06/01/21, 06/01/23, 1406776
Resident Status
Green Card Holder
Timeline
Technical Lead
NEOGOV
10.2023 - 12.2024
Lead- Senior Analyst
Cognizant
09.2022 - 07.2023
Senior Associate
OneTrust
10.2021 - 06.2022
Senior Analyst
NEOGOV
08.2017 - 10.2021
Sr Test Analyst
Fiserv
10.2014 - 05.2016
Senior Associate – Testing
Cognizant
01.2006 - 04.2012
Master's degree - Information Technology
Savitribai Phule Pune University
01.2000 - 01.2002
Bachelor's degree - Information Technology
Savitribai Phule Pune University
01.1997 - 01.2000
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