Summary
Overview
Work History
Education
Skills
Timeline
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Shalana Blanche

Clarkston

Summary

organized , dependable ,and adaptable professional with experience in warehouse operations , retail, customer service , and diverse support roles . Proven ability to manage multiple priorities , maintain high standards , and deliver excellent service . Strong communication , teamwork, and problem solving skills, with a strong eagerness to learn and expand expertise.

Overview

10
10
years of professional experience

Work History

Operations Associate

GoPuff
02.2025 - 09.2025
  • Processes inbound and outbound shipments with accuracy and efficiency.
  • Maintained inventory records and ensured product accuracy.
  • Utilized handheld scanners and internal systems to track stock.


Stocking Associate ( Seasonal)

HomeGoods
12.2024 - 01.2025
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.

Front Desk Agent

Haven Hotel
05.2024 - 09.2024
  • Greeted guests, verified reservations, and managed check ins /outs efficiently .
  • Handled cancellations, modifications, and maintained accurate guest records.
  • Collected room deposits, fees, and payments.

Retail Sales Associate

Macy's
08.2023 - 02.2024
  • Developed product expertise and assisted customers with purchases.
  • Collaborated with team to meet and exceed sales targets.
  • Managed returns, exchanges, and point of sale transactions.

Animal Shelter Volunteer

Atlanta Humane Society
07.2022 - 04.2023
  • Assisted with intake, feeding, and daily care of animals.
  • Educated visitors on animal welfare resources and adoption processes.
  • Supported shelter operations through cleaning , recordkeeping, and socialization activities.

Fulfillment Associate

Nordstrom Rack
05.2021 - 02.2022
  • Picked and packed customer orders for shipment with accuracy.
  • Verified stock and updated inventory systems to ensure product availability .
  • Supported shipping deadlines by prioritizing urgent orders.


Customer Service Cashier

Publix
10.2020 - 11.2021
  • Handled cash, credit , and check transactions with accuracy.
  • Delivered outstanding customer service in a high traffic environment .
  • Maintained front end cleanliness and organized display.

Childcare Provider

Freelance
02.2016 - 03.2018
  • Supervised children safety during daily activities and playtime.
  • Promoted healthy habits through structured routines and active engagement.
  • Maintained a safe , clean, and positive environment for children.

Education

High School Diploma -

Florida Futures Academy
West Palm Beach, FL
12-2019

Skills

  • Inventory Management & Stocking
  • Data Entry & Order Processing
  • Customer Service & Retail Sales
  • Picker/Packer & Warehouse Operations
  • Childcare & Safety Compliance
  • Animal Care & Kennel Maintenance
  • Time Management & Multitasking
  • Communication & Team collaboration
  • Quality Control & Attention to Detail

Timeline

Operations Associate

GoPuff
02.2025 - 09.2025

Stocking Associate ( Seasonal)

HomeGoods
12.2024 - 01.2025

Front Desk Agent

Haven Hotel
05.2024 - 09.2024

Retail Sales Associate

Macy's
08.2023 - 02.2024

Animal Shelter Volunteer

Atlanta Humane Society
07.2022 - 04.2023

Fulfillment Associate

Nordstrom Rack
05.2021 - 02.2022

Customer Service Cashier

Publix
10.2020 - 11.2021

Childcare Provider

Freelance
02.2016 - 03.2018

High School Diploma -

Florida Futures Academy

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Shalana Blanche