Shaleah Hilliard
Brookhaven
Summary
High school graduate, aspiring nursing student, and retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cashier
Whole Foods Market Inc
08.2023 - 10.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Package Handler
Amazon
09.2023 - 03.2024
- Followed verbal and written instructions to properly move and ship products.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Sales Associate
Ross
05.2022 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
Dunkin Donuts & Baskin Robbins
10.2021 - 05.2022
- Became familiar with products to answer questions and make suggestions.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associate of Science - Nursing
Georgia Military College
Fairburn, GAHigh School Diploma -
Langston Hughes High School
Fairburn, GA05-2023
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Problem-solving skills
Timeline
Package Handler
Amazon
09.2023 - 03.2024
Cashier
Whole Foods Market Inc
08.2023 - 10.2024
Sales Associate
Ross
05.2022 - 08.2023
Crew Member
Dunkin Donuts & Baskin Robbins
10.2021 - 05.2022
Associate of Science - Nursing
Georgia Military College
High School Diploma -
Langston Hughes High School
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