SHALON GARCIA

Dynamic business owner with a proven track record at T & S Thorough Cleaning Services, excelling in quality assurance and customer satisfaction. Skilled in effective communication and inventory management, I consistently enhance operational efficiency and foster positive team dynamics, ensuring exceptional service delivery and client retention.

• 09/01/16, present, Business Owner, T & S Thorough Cleaning Services, Strong Understanding of Commercial Janitorial and house cleaning, Review work in progress to ensure quality cleaning, Dumping trash mopping sweeping, Cleaning restocking bathroom, Dusting ceilings window seals baseboards, References available - Trainz.com Bold Controls
• 06/01/12, 07/31/16, Service Advisor/ Office Manager, 3face racing & Automotive Services, Oxford, GA, List Customer concerns and clearly describe them on the repair order, Estimate costs and completion times at point of sale, Review work in progress to ensure Quality and timelines, Keep customers informed about progress of their vehicles, Determine correct part numbers on repair orders (correct part before ordering), Perform cashier functions as needed, provided thorough explanation of repairs to customer, Make estimate for internal repair orders, Customer service, Handle telephone transactions quickly and courteously, Order parts from Suppliers, Restock Inventory in Lankcar software system