Shamika Wilson-Parr
Atlanata Metropolitan Area
Summary
Certified Health and Wellness Behavioral Health Coach dedicated to enhancing well-being and personal growth. Expertise in developing tailored behavioral plans and employing impactful coaching techniques ensures clients receive personalized support. Recognized for cultivating a collaborative atmosphere while adeptly adapting to the dynamic needs of clients. Proficient in motivational interviewing and cognitive-behavioral strategies, driving meaningful change and empowerment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavioral Coach
AbleTo
03.2020 - Current
- Manage a caseload of 20-30 clients dealing with various mental health issues.
- Maintain a 95%+ call quality rating for 5 years and counting.
- Utilize motivational interviewing skills, stages of change, and Cognitive Behavior Therapy (CBT) to assess client needs toward goal attainment.
- Coaches and educates clients through the utilization of behavioral modification strategies to strengthen their ability to overcome crisis situations and reach desired goals.
- Collaborate with therapists to determine patient’s stages of change for personal and professional growth and development.
- Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes.
Customer Service Manager
Above Parr Tech
01.2017 - 02.2020
- Create personal client profiles for 40 – 80 customers and email correspondences, chat and call resolutions for client inquiries.
- Create and send disputes to creditors and credit reporting agencies to correct inaccuracies on client’s credit files.
- Provided bookkeeping, and bill payments for all accounts payable and receivable.
- Office Management, inventory and supplies.
Healing & Advocacy Coach
Essie Justice Group
03.2015 - 02.2020
- Develops and coaches a 9-week trauma healing and advocacy program for women and those who identify as being women while dealing with anger, depression, anxiety etc.
- Organize retreats and coach self-care and self-awareness events to promote healthy habits and lifestyle change in nutrition, fitness routine, and sleep regimen to improve overall health.
- Utilize motivational interviewing skills, stages of change, and Cognitive Behavior Therapy (CBT) to assess client needs toward goal attainment.
Lead Case Manager
Leaders in Community Alternatives
01.2016 - 12.2018
- Managed a caseload of 75 clients that were in the electronic monitoring program, administered drug tests, and supervised home visits to ensure program compliance and goal achievement.
- Coached adults that were in the electronic monitoring program by utilizing CBT towards behavior modification to redirect poor habits and increase healthy self-care practices.
Peer Education Coach
San Francisco State University
01.2014 - 08.2015
- Coached and educated clients through the utilization of behavioral modification strategies to strengthen their ability to overcome crisis situations and reach desired goals.
- Facilitated, coached, and mentored a women's empowerment group that discussed topics such as eating disorders, relationship issues, anxiety and depression.
Education
Master of Arts - Equity and Justice in Education
San Francisco State University
San Francisco, CA06.2018
Bachelor of Science - Health Education in Public Health
San Francisco State University
San Francisco, CA06.2015
Associates of Science Degree - Allied Health
Skyline Community College
San Bruno, CA01.2012
Skills
- Stages of Change
- Motivational Interviewing
- Cognitive Behavioral Therapy
- Crisis counseling and coaching
- Case Management
- Interpersonal communication
- Relationship building
- Behavior Modification
- Microsoft Office Suite
- Excel
- Power Point
- Zoom
- Skype
- SAGE
- Oracle
- Sales Force
- Behavior modification
- Relapse prevention
- Social skills training
Certification
- Certified Health and Wellness Coach,
WellCoaches June 2025
- Nat'l Board for Health & Wellness Coaching Cert (NBHWC) Estimated Completion March 2026
- Youth and Human Services Nonprofit Administration
Completed March, 2015 San Francisco State University
Timeline
Behavioral Coach
AbleTo
03.2020 - Current
Customer Service Manager
Above Parr Tech
01.2017 - 02.2020
Lead Case Manager
Leaders in Community Alternatives
01.2016 - 12.2018
Healing & Advocacy Coach
Essie Justice Group
03.2015 - 02.2020
Peer Education Coach
San Francisco State University
01.2014 - 08.2015
Bachelor of Science - Health Education in Public Health
San Francisco State University
Associates of Science Degree - Allied Health
Skyline Community College
Master of Arts - Equity and Justice in Education
San Francisco State University
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