Shamyreia Ingram
Jackson
Summary
Dedicated Patient Safety Sitter with a proven track record at a Private Client, adept in patient monitoring and demonstrating exceptional multitasking abilities. Excelled in ensuring patient safety, significantly enhancing patient well-being through vigilant care and emergency responsiveness. Skilled in mental health awareness and efficient hospital equipment management, showcasing a balanced blend of hard and soft skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Safety Sitter
Private Client
01.2018 - Current
- Helped patients complete activities of daily living.
- Performed daily bedside rounds to check on patient status, well-being, and pain levels.
- Responded to emergency situations to help with lifting and transporting patients.
- Cleaned, sanitized and moved hospital equipment.
Customer Service Associate
Home Depot
06.2019 - 08.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cross-trained and provided backup support for organizational leadership.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
EVS Technician
WellStar Sylvan Grove Medical Center
05.2018 - 06.2020
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Performed regular equipment maintenance and reported problems to supervisor.
Education
Certificate of Technical Studies - Central Sterile Supply Processing Technician
Southern Crescent Technical College
Griffin, GA05-2025
High School Diploma -
Jackson High School
Jackson, GA05-2019
Skills
- Patient monitoring
- Multitasking Abilities
- Self motivation
- Patient confidentiality
- Professional demeanor
- Service oriented
- Environmental policies compliance
- Clean rooms
- Relationship building
- Patient feeding
- General housekeeping
- Customer service
Certification
- First Aid Certification
Timeline
Customer Service Associate
Home Depot
06.2019 - 08.2024
EVS Technician
WellStar Sylvan Grove Medical Center
05.2018 - 06.2020
Patient Safety Sitter
Private Client
01.2018 - Current
- First Aid Certification
Certificate of Technical Studies - Central Sterile Supply Processing Technician
Southern Crescent Technical College
High School Diploma -
Jackson High School
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