Shana Darling
Stockbridge
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
15
15
years of professional experience
Work History
Line Server
Sarah's Country Cooking
Stockbridge
11.2024 - Current
- Prepared and served a variety of traditional home-cooked meals efficiently.
- Utilized appropriate portion sizes when serving each meal item ordered.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Maintained cleanliness and hygiene standards in food preparation and serving areas.
Manager
Sweet Rolled Tacos
Stockbridge
11.2021 - 02.2025
- Supervised daily operations and staff at a fast-paced ice cream shop.
- Trained new employees on food preparation and customer service techniques.
- Managed inventory levels and ordered supplies to meet demand.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sever, Cashier
Suncity Caribbean American Restaurant
Stone Mountain
08.2021 - 11.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Collaborated with team members to ensure a smooth checkout experience.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customers' questions and provided information on store procedures or policies.
Secretary
Jamaica Defense Force
Kingston
01.2011 - 09.2021
- Managed scheduling and correspondence for senior military officials.
- Organized and maintained classified documents for secure access.
- Coordinated meetings and briefings, ensuring all materials were prepared.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
Graduate Certificate - Data Entry
Professional Development Institute
Kingston, Jamaica07-2005
High School Diploma -
Dunoon Technical High School
Kingston, Jamaica 07-2000
Graduate Certificate -
Windward Road All-age School
Kingston, Jamaica07-1998
Skills
- Meal preparation
- Inventory management
- Customer service
- Staff training
- Food safety
- Cash handling
- Cleaning and sanitation
- Problem-solving
Timeline
Line Server
Sarah's Country Cooking
11.2024 - Current
Manager
Sweet Rolled Tacos
11.2021 - 02.2025
Sever, Cashier
Suncity Caribbean American Restaurant
08.2021 - 11.2021
Secretary
Jamaica Defense Force
01.2011 - 09.2021
Graduate Certificate - Data Entry
Professional Development Institute
High School Diploma -
Dunoon Technical High School
Graduate Certificate -
Windward Road All-age School
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