Shanari Morris
Villa Rica
Summary
Dynamic team player with proven customer service skills. Delivered exceptional experiences and ensured client satisfaction through effective communication and problem-solving.
Overview
2027
2027
years of professional experience
Work History
DoorDash Driver
DoorDash
Villa Rica, GA
2022 - Current
- Delivered food and beverages efficiently to customers, ensuring satisfaction and timely service.
- Navigated optimal delivery routes using GPS technology for improved efficiency.
- Communicated effectively with customers to confirm orders and address inquiries.
- Maintained high standards of vehicle cleanliness and safety protocols during deliveries.
Lead Trainer
Hooters
Jonesboro, GA
2022 - 2023
- Developed and implemented training programs to enhance staff performance and customer service.
- Mentored new trainers, fostering a collaborative learning environment across locations.
- Assessed training needs through feedback, improving program relevance and effectiveness.
- Coordinated scheduling of training sessions to optimize staff availability and participation.
Team Lead
US Beauty Mart
McDonough, GA
2020 - 2022
- Led team in achieving sales targets through effective training and motivation strategies.
- Streamlined inventory management processes, reducing discrepancies and enhancing efficiency.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Implemented customer service improvements, resulting in increased satisfaction ratings.
Team Member
Urban Air
McDonough, GA
2019 - 2020
- Provided exceptional customer service by assisting guests with inquiries and ensuring a positive experience.
- Monitored safety protocols to maintain a secure environment for guests and team members.
- Collaborated with team members to execute daily operational tasks efficiently and effectively.
- Assisted in maintaining cleanliness and organization of the facility, enhancing overall guest satisfaction.
Education
High School Diploma -
Hampton High School
Hampton, GA2020
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Reliability
Timeline
DoorDash Driver
DoorDash
2022 - Current
Lead Trainer
Hooters
2022 - 2023
Team Lead
US Beauty Mart
2020 - 2022
Team Member
Urban Air
2019 - 2020
High School Diploma -
Hampton High School