Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shandreka Hodo

Not Hispanic Or Latino

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Super easy person to teach. I learn very quickly

Overview

21
21
years of professional experience

Work History

Medical Assistant

Atlanta Center For Medicine
09.2002 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient spirometry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Cashier Assistant

Walmart
02.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.

Education

High School Diploma -

South Atlanta High School
Atlanta, GA
05.1996

Skills

  • Patient Scheduling
  • Indirect Patient Care
  • Patient Flow Management
  • Procedure Assistance
  • Data Entry
  • Phlebotomy
  • Medical Office Administration
  • Medical Records Management
  • Appointment Setting
  • Reliable Team Player
  • Vital Sign Monitoring
  • Account Management
  • Medical Terminology in [Languages]
  • Simple Dressings
  • Direct Patient Care
  • Electronic Medical Records
  • Sterilization Techniques
  • First Aid
  • Knowledge of EKG Rhythm Interpretation
  • Medical Terminology Knowledge
  • Valid [State] Driver's License
  • EMR / EHR
  • Electronic Health Records
  • Medical Equipment Operation
  • Specimens Collection and Processing
  • Medical Office Management
  • Patient Management
  • Diagnostic Equipment Expertise
  • Professional Bedside Manner
  • Prioritizing Stat Orders
  • Clinical Documentation
  • Patient Care Coordination
  • Emergency Procedures Understanding
  • Maintaining Confidentiality
  • Immunization Administration
  • Antigen Testing
  • Patient Relations
  • Patient Assessments
  • Laboratory Maintenance
  • Customer Service
  • Medical Procedures
  • CPR
  • Phlebotomy Techniques
  • Interpersonal Communication
  • Laboratory Specimen Collection

References

References available upon request.

Timeline

Cashier Assistant

Walmart
02.2023 - 12.2023

Medical Assistant

Atlanta Center For Medicine
09.2002 - Current

High School Diploma -

South Atlanta High School
Shandreka Hodo