Shaneika Gayle
Conyers
Summary
Experienced behavior technician skilled in applying evidence-based practices to effectively support individuals facing behavioral challenges. Strong focus on team collaboration and adaptability to meet changing needs and ensure the best outcomes for those worked with. Expertise in data collection, analysis, and implementation of individualized behavior plans, consistently yielding positive results. Known for reliability, adaptability, and results-driven approach, committed to making a meaningful impact in the lives of those served. Skilled scheduling professional with comprehensive experience excelling in managing calendars, coordinating logistics, and ensuring seamless operations. Strong emphasis on team collaboration and achieving results, easily adapting to changing needs and thriving in fast-paced environments. Proficient in multitasking, communication, and problem-solving, approaching tasks with reliability and organization. Commitment to excellence allows for consistent delivery of high-quality work while maintaining a positive and efficient work environment.
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.
Overview
8
8
years of professional experience
Work History
Provider Human Resources Support Analyst
Finni Health
01.2024 - 03.2025
- Improved customer satisfaction by promptly addressing and resolving support issues.
- Streamlined support processes for increased efficiency and faster issue resolution.
- Trained new support analysts, contributing to the overall growth and success of the team.
- Created user accounts and managed access control.
- Collaborated with cross-functional teams to implement solutions that enhanced system performance.
- Conducted thorough analysis of user requirements, delivering tailored solutions to meet client needs.
- Developed comprehensive documentation to facilitate knowledge sharing among team members.
- Answered customer support inquiries via specialized ticket tracking platforms.
Lead Registered Behavior Technician
Bluesprig Pediatrics
01.2021 - 12.2023
- Implements behavior analytic programs written by the Assistant Supervisor ( BCaBa), Clinical Supervisor (BCBA) and/or Center Director in order to teach communication, social, and other functional skills to clients
- Provides direct care to all clients on their team by assisting in their daily routine to ensure their health, wellness and happiness
- Trained BTs/RBTs and assisted the BCBA by doing assessments, creating treatment plans and add targets in Central Reach software
- Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
- Contributed to the reduction of challenging behaviors by implementing proactive strategies across settings.
Management Trainee
Enterprise
09.2020 - 01.2021
- Master the knowledge and skills to eventually run one's own branch, cultivate new business, and develop one's team
- Excel at customer service, sales and marketing, finance, and operations
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Used company reports to analyze sales, gross profit and inventory activities.
- Worked with manager and supervisor to plan and coordinate production schedules.
Department of Health and Wellness Coordinator
Dalton State College
08.2017 - 12.2019
- Manage and oversee the Dalton State College Campus Recreation Department's social media sites and coordinate all promotional events
- Pioneered new position in the Department of Health and Wellness, as promoted in a professional video for Dalton State College
- Organize staff events, including intramural games ranging from basketball, flag football, volleyball, and soccer
- Create and produce online advertisements and organizational materials
- Spearhead and supervise annual travel and educational opportunities for Dalton State College Students
- Answered phone calls, drafted emails, and communicated with clients regarding activities and operational needs of students and staff
- Created and implemented comprehensive presentations to attract the most qualified and accomplished prospective students
- Ensured necessary paperwork and proper identification were verified and in place for all incoming students
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
Education
Master of Science - Counseling Psychology
Agnes Scott College
12-2026
Bachelor of Science - Psychobiology
Dalton State College
Dalton, GA12-2019
Skills
- Excellent Teamwork
- Proficient in MS Office
- Communication skills
- Social skills development
- Leadership and supervision
- Staff training and development
- Data entry
- Verbal and written communication
- Time management skills
- Teamwork and collaboration
- Attention to detail
- Schedule management
Awards
- Dalton State foundation scholarship, 2019
- Executive Board member of the year, 2017
Skills and expertise
Leadership skills, Adaptability, Excellent Teamwork, Communication skills, Proficient in MS Office, English
Leadership and civic involvement
- Head Coach, Dalton State Women's Club Basketball, 08/2021, 05/2022
- Cabinet Member, Student Government, 08/2017, 05/2019
- President, Residence Hall Association, 08/2016, 05/2018
- Volunteer, Women's Crisis Center of Northwest Georgia, 08/2015, 05/2016
Timeline
Provider Human Resources Support Analyst
Finni Health
01.2024 - 03.2025
Lead Registered Behavior Technician
Bluesprig Pediatrics
01.2021 - 12.2023
Management Trainee
Enterprise
09.2020 - 01.2021
Department of Health and Wellness Coordinator
Dalton State College
08.2017 - 12.2019
Master of Science - Counseling Psychology
Agnes Scott College
Bachelor of Science - Psychobiology
Dalton State College
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