Shanetta Glover
Various Employers
Macon
1
Certification
14
years of professional experience
Compassionate and dedicated professional with over a decade of CNA experience, a strong foundation in Health and Human Services, and hands-on work supporting families, children, and diverse communities. Skilled in communication, documentation, family engagement, and connecting individuals with resources. Committed to empowering families and contributing to the mission of Head Start programs.
Work History
Food Service Worker / Deli & Cafeteria Roles
6 Years- Coordinated scheduling and provided customer service during high-volume periods to ensure smooth operations.
- Supported families, students, and staff in fast-paced environments to enhance service delivery.
- Communicated effectively with diverse populations to foster inclusive interactions.
- Maintained accurate records, followed safety procedures, and ensured compliance with organizational policies.
Certified Nursing Assistant (CNA)
8 Years 1 Month- Delivered compassionate care and emotional support to enhance residents' well-being and comfort.
- Communicate effectively with families, nurses, and interdisciplinary care teams.
- Demonstrate patience, empathy, and professionalism in sensitive and high-stress situations.
- Guided families in understanding care plans and available resources to ensure informed participation in care.
- Maintain accurate documentation while following strict confidentiality guidelines.
Education
Bachelor of Science - Health and Human Services
In progress
Board of Governors Associate of Applied Science - Business
Skills
Inventory management
Resource coordination
Customer service
Food safety compliance
Food safety practices
Team collaboration
Time management
Computer proficiency
Fast-paced multitasking
Certification
Certified Nursing Assistant (CNA) Goodwill Nursing Home — 2010–Present
Section name
FINAL RESUME — Ready for WGU Submission
Timeline
Food Service Worker / Deli & Cafeteria Roles
Various Employers
01.2018 - 01.2024Read More
Certified Nursing Assistant (CNA)
Goodwill Nursing Home
07.2010 - 08.2018Read More
Pierpont Community & Technical College
Board of Governors Associate of Applied Science from Business
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Western Governors University
Bachelor of Science from Health and Human Services
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