Shania Barker
Atlanta
Summary
Dynamic and professional individual with a proven track record at Central Outreach and Advocacy Center. Demonstrated excellence in client representation and crisis support, showcasing expertise in case management and community outreach. Known for fostering strong partnerships and empowering clients through informed decision-making. Utilizes critical thinking skills to enhance service delivery and drive impactful community engagement initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Services Advocate
Central Outreach and Advocacy Center
04.2023 - 03.2025
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
- Fostered strong relationships with community organizations, enhancing resource availability for clients.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
Curator/Editor
Sweet Thang Zine
02.2022 - 04.2023
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.
- Initiated community engagement programs, increasing audience loyalty and feedback.
Library Aide
Red Hook Public Library
08.2021 - 03.2022
- Assisted in the development of library policies and procedures to ensure optimal service delivery and resource availability for patrons.
- Ensured accessibility compliance in signage placement throughout the facility while updating information boards regularly.
- Strengthened community outreach efforts by representing the library at local events or participating in collaborative projects with other organizations.
- Assisted librarians with collection development by providing input on popular titles, community interests, or material gaps.
- Promoted a welcoming atmosphere by maintaining a clean, organized, and visually appealing environment for library users.
Barista/Crew Member
Down The Road Cafe
09.2020 - 01.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education Facilitator
Fernbank Museum of Natural History
04.2021 - 08.2021
- Made logistical arrangements for training facilities, course materials and audio-visual equipment.
- Oversaw and administered education programs and communicated schedules and logistics information to trainees.
- Implemented project-based learning approaches, allowing students to explore real-world challenges while developing essential skills.
- Monitored and assessed participant progress throughout learning process and made adjustments to verify knowledge transfer and understanding.
Volunteer Coordinator
Concrete Jungle (Doghead Urban Farm)
06.2017 - 05.2020
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Education
Bachelor of Science - Urban Studies
Bard College
Anndale- On-Hudson, NYSkills
- Client representation
- Crisis support
- Case management
- Editing skills
- Critical thinking
- Community and public relations
- Community outreach
- Student engagement
Personal Information
Title: Direct Services Advocate
Certification
TEFL Certified
Languages
Spanish
Limited Working
Arabic
Professional Working
Timeline
Direct Services Advocate
Central Outreach and Advocacy Center
04.2023 - 03.2025
Curator/Editor
Sweet Thang Zine
02.2022 - 04.2023
Library Aide
Red Hook Public Library
08.2021 - 03.2022
Education Facilitator
Fernbank Museum of Natural History
04.2021 - 08.2021
Barista/Crew Member
Down The Road Cafe
09.2020 - 01.2022
Volunteer Coordinator
Concrete Jungle (Doghead Urban Farm)
06.2017 - 05.2020
Bachelor of Science - Urban Studies
Bard College
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