Shanice Davis
Atlanta
Summary
Dedicated and results-driven restaurant professional with over 10 years of experience in the fast-food industry, including 8 years in management at Popeyes Louisiana Kitchen. Skilled in team leadership, customer service excellence, operations management, and staff development. Proven Track record of improving store performance, maintaining high food safety standards, and creating a positive dining experience for customers.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Popeyes Chicken
Atlanta
03.2018 - Current
Expert in team leadership, customer service excellence, operational management, and staff development.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on company policies and food safety standards.
- Resolved customer complaints to maintain a positive dining experience.
- Scheduled staff shifts to optimize coverage during peak hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Penn Foster High School
3133 W Frye Rd Suite 215,Chandler AZ 8522604-2015
Skills
- Restaurant operations
- Team leadership and training
- Customer service
- Inventory and cost control
- Scheduling and staffing
- Health and safety compliance
- Conflict resolution
- Performance metrics and reporting
Timeline
Shift Supervisor
Popeyes Chicken
03.2018 - Current
High School Diploma -
Penn Foster High School
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