Shanikki Schofield
Warner Robins
Summary
Dedicated professional with a versatile background in assembly and production. Known for attention to detail and problem-solving abilities, contributing to quality assurance and safety compliance in fast-paced environments. Aiming to leverage skills in a dynamic healthcare setting. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Certified Medication Aide
Montezuma Health and Rehabilitation
02.2023 - Current
- Administered medications accurately following prescribed schedules and protocols.
- Monitored patient vital signs, documenting changes and reporting to nursing staff.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Trained new staff on medication administration procedures and safety practices.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Switch Panel Assembler
Blue Bird Body
02.2019 - 01.2023
- Assembled vehicle components according to specifications and quality standards.
- Operated hand tools and assembly machines to improve production efficiency.
- Inspected finished products for defects, ensuring compliance with safety regulations.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Call Center Representative
TLC Associates
Americius
05.2015 - 06.2016
- Provided product information and support to ensure customer understanding and usage.
- Managed high call volumes while maintaining professionalism and patience consistently.
- Assisted customers with inquiries using CRM software for efficient communication.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Education
Master of Healthcare Administration - Medical Assistant Administrative
Ultimate Medical Academy
Tampa, FL03-2019
Skills
- Assembly and production
- Medication administration
- Patient monitoring
- Documentation accuracy
- Safety protocols
- Effective communication
- Interpersonal skills
- HIPAA compliance
- Time management
- Quality assurance
- Problem-solving
- Attention to detail
- Repetitive work
Timeline
Certified Medication Aide
Montezuma Health and Rehabilitation
02.2023 - Current
Switch Panel Assembler
Blue Bird Body
02.2019 - 01.2023
Call Center Representative
TLC Associates
05.2015 - 06.2016
Master of Healthcare Administration - Medical Assistant Administrative
Ultimate Medical Academy