Shanita N. Clarke
Locust Grove
Summary
Dynamic professional with extensive experience in conducting comprehensive client assessments and developing tailored care plans that prioritize individual needs. Exceptional communication and coordination skills facilitate efficient management of client services, ensuring seamless delivery of support. Proven ability to cultivate positive client relationships, resulting in significant improvements in overall well-being and satisfaction. Committed to driving impactful outcomes through a client-centered approach and collaborative problem-solving.
Overview
9
9
years of professional experience
Work History
Case Manager
Attorney Ken Nugent
05.2021 - Current
- Manage case load of more than 80 clients.
- Contact relevant insurance companies to establish claims.
- Investigate facts to obtain relevant issues necessary to determine causation, damages, and extent of injuries.
- Assists clients with providers, property damage claims, and resolving client and adjuster PIP issues.
- Experience with Medicare/Medicaid, and private insurance subrogation compliance.
- Order, review, and summarize medical records.
- Conduct extensive research for the firm on every issue to build stronger cases.
- Draft liability, UIM and med pay demands.
Managing Attorney Legal Assistant
John Foy & Associates
03.2019 - 05.2021
- Manage case load of more than 75 clients.
- Investigate facts to obtain relevant issues necessary to determine causation, damages, and extent of injuries.
- Assists clients with providers, property damage claims, and resolving client and adjuster PIP issues.
- Experience with Medicare/Medicaid, and private insurance subrogation compliance.
- Contact hospitals and medical centers regarding initial client treatments and followed up on clients' progress.
- Order, review, and summarize medical records.
- Conduct extensive research for the firm on every issue to build stronger cases.
Paralegal
Kwame Thompson Law Firm
04.2017 - 02.2019
- Maintained a case load of 75 clients.
- Manage all pre-litigation activities including; client interviews, consultations, and evaluating client claims.
- Conducted case investigations while reviewing medical records, police reports, citations, dispositions, and loss wage claims.
- Scheduling and Maintaining court calendars for ongoing cases.
- Drafted legal documents including but not limited to; Complaints, Interrogatories, Request for Production of documents and Request for Admissions.
Education
Associates Degree - Paralegal Studies
Atlanta Technical College
01.2017
Business Administration
Strayer University
11.2025
Skills
- Analytical problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Relationship building
- Conflict resolution
- Critical thinking
Timeline
Case Manager
Attorney Ken Nugent
05.2021 - Current
Managing Attorney Legal Assistant
John Foy & Associates
03.2019 - 05.2021
Paralegal
Kwame Thompson Law Firm
04.2017 - 02.2019
Business Administration
Strayer University
Associates Degree - Paralegal Studies
Atlanta Technical College