SHANIYA CHRISTOPHER
Covington
Summary
Dedicated Customer Service Specialist with experience in retail and childcare. Skilled in communication, organization, and multitasking to deliver effective solutions and enhance customer satisfaction. Pursuing roles in Office Administration, Reception, or Medical Office, focused on long-term career advancement.
Overview
5
5
years of professional experience
Work History
Fashion Team Associate
Walmart
07.2025 - Current
- Advised customers on clothing selections, sizing, and product inquiries to enhance shopping experience
- Provided professional customer service in fast-paced retail environment to meet customer needs
- Ensured organized sales floor presentation and upheld inventory standards for optimal product visibility
Childcare Assistant
Daycare Center
07.2024 - 02.2025
- Supervised and cared for children, ensuring safety and fostering a supportive environment
- Supervised and cared for children, ensuring safety and fostering supportive environment
- Maintained attentiveness to children's needs and fostered a strong work ethic
Cashier / Customer Service Associate
Moe’s Yacht Haven
08.2022 - 08.2023
- Delivered exceptional customer service, fostering positive guest interactions and satisfaction
- Processed customer purchases and accurately handled cash transactions to ensure smooth checkout experience
- Managed high-volume tasks effectively under pressure during busy shifts to maintain service quality
Team Member / Customer Service Associate
Wendy’s
06.2021 - 02.2022
- Provided exceptional customer service in high-volume setting, ensuring customer satisfaction
- Processed cash transactions with accuracy and speed, contributing to efficient checkout experience
- Worked with team members to streamline daily operations, enhancing overall service delivery
Education
Charlotte Amalie High School
Charlotte Amalie , USVIHigh School Diploma -
Skills
- Retail Merchandising
- Visual Merchandising
- Customer Service
- Front Desk & Reception Support
- Appointment Scheduling
- Multitasking
- Organization & Time Management
- Team Collaboration
- Problem Solving
- Microsoft Office
- Professional Communication
Location
Tampa, Florida, Covington, Georgia
Timeline
Fashion Team Associate
Walmart
07.2025 - Current
Childcare Assistant
Daycare Center
07.2024 - 02.2025
Cashier / Customer Service Associate
Moe’s Yacht Haven
08.2022 - 08.2023
Team Member / Customer Service Associate
Wendy’s
06.2021 - 02.2022
Charlotte Amalie High School