Shaniyah Watson
Health And Physical Education Educator
Newnan,MI
Summary
Apparel professional committed to driving team success and achieving high standards. Extensive experience in managing inventory, executing merchandising plans, and ensuring top-notch customer service. Focused on fostering collaborative environment and adapting to evolving business needs with reliability and flexibility. Known for strong leadership and organizational skills.
Developed strong communication, organizational, and problem-solving skills in dynamic educational environment. Seeking to transition into new field where these abilities can be applied to drive success and foster growth. Dedicated to contributing to positive and productive workplace.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Apparel Team Lead
Walmart
NEWNAN, Georgia
06.2024 - Current
- Boosted sales performance through regular team training sessions on effective selling techniques and product features.
- Collaborated with other departments within the store on cross-promotional efforts aimed at increasing overall sales revenue.
- Collaborated with store management to develop targeted marketing campaigns that attracted new customers and increased foot traffic.
- Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
Crew Associate
Chiptole
02.2022 - 04.2023
- Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
- Assisted in scheduling staff shifts, ensuring adequate coverage during peak hours while minimizing labor costs.
- Collaborated with managers on special projects or initiatives aimed at improving overall operations within the store setting.
- Maintained cleanliness of the dining area, ensuring a pleasant experience for customers.
Cashier/Customer Service
McDonald's
, GA
02.2021 - 10.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Welcomed customers and helped determine their needs.
Sales Associate
Kholes
NEWNAN, Georgia
02.2020 - 06.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High school diploma -
Newnan High School
Newnan, GA 08.2019 - Current
Skills
- Food Service
- Cashiering
- Cleaning Experience
- Customer Service
- Organizational Skills
Teamwork and collaboration
Customer assistance
Friendly and helpful
Team leadership
Honest and dependable
Team supervision
Excellent communication
Decision-making
Self motivation
Awards
- Basketball MVP, 05/01/22, I played basketball all four years of high-school, I received multiple rewards for playing. I also played for the all star team.
- Most humorous/character, 04/01/23, I was nominated and won the most humorous student with the most character in high-school for my senior class. I also won this same award for my 8th grade senior class.
Timeline
Apparel Team Lead
Walmart
06.2024 - Current
Crew Associate
Chiptole
02.2022 - 04.2023
Cashier/Customer Service
McDonald's
02.2021 - 10.2021
Sales Associate
Kholes
02.2020 - 06.2020
High school diploma -
Newnan High School
08.2019 - Current
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