Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic

Shanna Greenawalt

Kennesaw

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

3
3
years of professional experience

Work History

Case Manager

Tallatoona CAP
11.2023 - Current
  • Maintaining fully enrolled classrooms
  • Obtaining food donations from grocery stores for families in need
  • Forming partnership with the police department to receive car seat donations
  • Received sponsorship for furniture, diapers, clothing, food donations for families
  • Received a sponsorship for holiday gifts for 96 families in the month of December 2024
  • Helping parents find employment, and funds to further their education
  • Helping to translate lesson plans for the monthly curriculum, from English to Spanish
  • Translator- Spanish to English for clients
  • Completing family assessments to meet family needs
  • Obtained Employee of the month of December 2024

Community Engagement Manager

Ser Familia
07.2022 - 09.2022
  • Made connections with other non-profit organizations to obtain resources for families
  • Received sponsorship for backpack donations for families.

Care Manager

Family Menders
03.2022 - 07.2022
  • Assisted foster children to find permanent homes
  • Helped children with behavioral issues
  • Assisted parents with parenting classes
  • Transported foster children to supervised family visits

Education

Bachelors Degree - Human Services/ Children and Family Services

Southern New Hampshire University
05.2019

Skills

  • Team work
  • Documentation and reporting
  • HIPAA compliance
  • Relationship building
  • Resource identification
  • Clear communication
  • Family education
  • Health history documentation
  • Email and telephone etiquette
  • Team collaboration
  • Referral coordination
  • Goal setting
  • Computer Skills
  • Proficient in Microsoft Word
  • Proficient in PowerPoint
  • Proficient in Excel
  • Proficient in Outlook
  • Proficient in Child Plus
  • Proficient in Salesforce
  • Strong written-verbal communication
  • Time management
  • Problem solving
  • Organization
  • Multitasking
  • Dependability
  • Strong work ethics

References

  • Angela Watts, Angelwatts01@gmail.com, (678) 939-7314
  • Brooke Pickett, Brookenpickett4@gmail.com, (770) 608-6843

Languages

Trilingual; fluent in Spanish, English, and Garifuna

Personal Information

Title: Human Services Specialist

Timeline

Case Manager

Tallatoona CAP
11.2023 - Current

Community Engagement Manager

Ser Familia
07.2022 - 09.2022

Care Manager

Family Menders
03.2022 - 07.2022

Bachelors Degree - Human Services/ Children and Family Services

Southern New Hampshire University

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Shanna Greenawalt