Shannon Benton
Gainesville
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
21
21
years of professional experience
Work History
Salesperson
Accent Fence
01.2015 - 11.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
Assistant Principal/Athletic Director
Hall County Schools
08.2002 - 05.2017
- Improved school performance by developing and implementing data-driven instructional strategies.
- Enhanced teacher effectiveness through regular classroom observations and feedback sessions.
- Collaborated with faculty to create interdisciplinary lesson plans, increasing student engagement across subjects.
- Supported a positive school culture by addressing student behavior concerns promptly and effectively.
Education
Master of Science - Education
Jacksonville State University
Jacksonville, AL12.1986
Skills
- Account Management
- Cross-Selling Products and Services
- Customer Engagement
- Relationship Selling
- Up-Selling
- Prospecting
- Business Development
- Sales Presentations
- Networking
- Complaint Handling
- Negotiation
- Sales Process
- Product Description
- Customer Care
- Relationship Building
Timeline
Salesperson
Accent Fence
01.2015 - 11.2023
Assistant Principal/Athletic Director
Hall County Schools
08.2002 - 05.2017
Master of Science - Education
Jacksonville State University
Similar Profiles
Jayecelle AlfonsoJayecelle Alfonso
Caregiver at Accent CareCaregiver at Accent Care
Kristen GrahamKristen Graham
Customer Service Representative at Accent MarketingCustomer Service Representative at Accent Marketing
Lydia WolfeLydia Wolfe
Assistant Manager at Accent InnAssistant Manager at Accent Inn