Shannon Roark
Marietta
Summary
Dynamic Production Manager with over 20 years in the food service industry, adept at enhancing workflow efficiency at Heywoods Provision Company. Proven expertise in production planning and staff management, implementing quality control measures and training programs that elevated team performance and product standards. Servsafe and HACCP certified, committed to operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Production Manager
Heywoods Provision Company
Marietta, GA
05.2018 - Current
- Directed production scheduling and resource allocation to enhance workflow efficiency.
- Established and enforced quality control measures to uphold product standards.
- Facilitated training and mentorship for team members on operational best practices and safety protocols.
- Evaluated production data to pinpoint bottlenecks and propose actionable process enhancements.
Line Cook
Seed Hospitality
Woodstock, GA
03.2017 - 12.2023
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, following health and safety regulations.
- Assisted in inventory management, ensuring timely restocking of ingredients and supplies.
- Collaborated with kitchen staff to ensure efficient meal service during peak hours.
Assistant Cafe Manager
Lifetime Fitness Center
Woodstock, GA
03.2013 - 02.2017
- Supervised daily cafe operations, ensuring smooth workflow and high service standards.
- Trained and mentored staff on customer service excellence and product knowledge.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed promotional initiatives to enhance sales and customer engagement in the cafe.
Overnight Shift Supervisor
Steak N Shake
Marietta, GA
03.2010 - 03.2013
- Supervised overnight operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on customer service protocols and operational procedures.
- Coordinated staffing schedules to optimize labor efficiency during peak hours.
- Monitored inventory levels, facilitating timely restocking to minimize shortages.
Education
Associate of Science - Culinary
Chattahoochee Technical College
Marietta, GA03-2021
Skills
- Production planning/process flow
- Operations management
- Staff management
- Production scheduling
- 20 years food service industry experience
- Servsafe certified
- HACCP certified
- Preparing food to specifications
- Time management
Certification
HACCP
ServSafe
Timeline
Production Manager
Heywoods Provision Company
05.2018 - Current
Line Cook
Seed Hospitality
03.2017 - 12.2023
Assistant Cafe Manager
Lifetime Fitness Center
03.2013 - 02.2017
Overnight Shift Supervisor
Steak N Shake
03.2010 - 03.2013
Associate of Science - Culinary
Chattahoochee Technical College